Field Engineer II

Telsource Corporation • Baltimore, MD

9h • Onsite

About The Position

This is a full-time, benefits-eligible position with Acuative, the nation's leading independent provider of telecommunications field services. The role includes a company vehicle, gas card, inventory, and paid training, specifically for Cisco CCT Field Technician certification, which leads to a pay increase. The position requires travel, with tickets potentially assigned four or more hours away, to provide installation and maintenance services for voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware. Acuative guarantees forty (40) hours of pay per week. Eligibility requires a clear driver’s license (no more than 4 points), Covid-19 vaccination, and willingness to work mostly Monday-Friday with opportunities for overtime and after-hours call-out pay. The role often involves working alone and requires the ability to lift up to fifty pounds above head and climb a ladder. Selected candidates receive paid training and support for each job. Acuative is a drug-free workplace.

Requirements

• Clear driver’s license (no more than 4 points)
• Covid-19 vaccination
• Willing to work mostly M-F with opportunity for overtime and call out pay after hours
• Able to lift up to fifty pounds above head
• Able to climb a ladder
• Associates degree in Information Technology or equivalent experience
• Must obtain Cisco Field Tech certification within 90 days of employment at Acuative
• Must be willing to travel as needed to meet customer SLAs

Nice To Haves

• Working knowledge of networking hardware and topologies.
• Familiarity with Cisco networking products and interfacing through Cisco CLI.
• Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.
• Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.
• Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.
• Ability to provide configuration support for a variety of technology platforms through console and remote applications.
• Experience with LEC circuit identification and extensions.
• Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.
• Ability to operate basic power tools – drills, saws, etc.
• Work on ladders and lifts where required.
• Working knowledge of Microsoft Office applications (Excel & Word).
• Ability to follow detailed job documents.
• Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas.
• CompTIA, Cisco, Cabling, and PBX system certifications a plus!

Responsibilities

• Installation and maintenance of networking hardware including routers, switches, and WAP’s.
• Installation and maintenance of telephony equipment and circuits.
• Hardware break/fix support for Cisco UCS servers and Nexus switching equipment.
• Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.
• Circuit extensions and structured cabling.
• Site surveys and site audits.
• Maintain company vehicle, inventory, and tools to departmental standards.
• Accurate and timely submission of all job-related documents and deliverables.
• Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.
• Installation of Fixed Wireless Antennas, cables and hardware.

Benefits

• Company vehicle
• Gas card for vehicle
• Inventory
• Paid training
• Cisco CCT Field Technician certification (paid, with dollar per hour increase)
• Guaranteed forty (40) hours of pay per week even if not dispatched for forty hours
• Opportunity for overtime
• Call out pay after hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees