Field Service Engineer II

FLSmidth Cement • Allentown, PA

1d • Onsite

About The Position

On-site technical service and sales within the FLSmidth Pneumatic Transport (PT) service group focusing on spare part and system applications. Utilizing knowledge on FLS-PT customers, equipment, systems, inspections, and troubleshooting.

Requirements

• Previous experience (1-3 years) in providing lists of equipment, parts, and field service labor to rectify customer problem's.
• Prior (1-5 years) experience with promoting the sale of replacement parts to customer's
• Promote FLS-PT customer service sales programs, full range of service capabilities, parts/components/programs, and systems.
• Previous experience in providing technical support on industrial equipment highly preferred, you will be responsible for providing PT technical support to customers and FLS employees

Responsibilities

• Ability to write timely, concise, professional reports that supports your findings and recommendations in the field.
• Execution of work tasks related to equipment/system inspection, repairs, start-ups
• Provide all paid filed service billing information to the service administrator
• Arrange all of your own travel activities
• Work with FLS -PT service team to ensure the right resource is utilized to maximize customer Satisfaction.
• Deliver results and satisfy customer needs and requirements
• Promote a culture of safety first

Benefits

• Competitive benefit package including health, dental, disability, life, and voluntary insurance options
• Time to recharge through PTO, plus 10 annual holidays, and parental leave
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities
• Retirement preparation with a 401(k) and company matching
• Financial support for continuing education
• Employee Assistance Program
• An equal opportunity employer committed to creating a diverse and inclusive workplace
• A global network of supportive colleagues and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed