Field Computer Specialist
About The Position
If you are detail-oriented, relish variety and feel at home around all kinds of technology, consider becoming U-Haul Company’s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture. Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role, not a desk job, and the list of responsibilities provided below is not exhaustive. The position requires a valid driver's license with a clean driving record. A company-provided van, tools, necessary personal electronic devices, and a company-paid mobile phone will be supplied. This is a salaried position, as the candidate is expected to be on call and available to respond physically, if necessary, seven days a week. The regular work week is typically Monday through Friday, but occasional Saturdays or Sundays may be required, depending on need. The ideal candidate is someone who is very handy, not afraid of heights, and has some experience with: Electrical 120v and low voltage wiring, including conduit work Windows PCs/tablets and printer installation, troubleshooting, maintenance iOS devices including iPhone and iPad troubleshooting Networking, including Voip, wiring, router/switch installation Burglar alarms systems including wiring & device installation, troubleshooting, etc. PTI access control systems, including wiring & device installation, troubleshooting, etc Security camera systems, DVR/NVRs, coax and IP, including wiring and camera installation, troubleshooting, and TV wall mounting. Door hardware and lock installation, troubleshooting, and maintenance. I don't expect a candidate to be an expert in all these areas, but more experience is certainly an advantage. Some training will be provided through hands-on work with others in this role and in neighboring areas. Physical and technical support will be available for certain projects and may sometimes include assistance from FMT, MCP, other CSSs, and occasionally, an electrician. However, I expect the hired candidate to be willing and ultimately able to perform all of the duties mentioned and more. While experience and knowledge of U-Haul business and systems is beneficial, it is not required.
Requirements
- Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones and cash drawers
- Current, valid driver’s license and clean driving record
Responsibilities
- Maintain maximum uptime for computer systems and associated broadband connectivity.
- Implement and maintain field computer systems for all entities within the assigned area.
- Support and train users as needed.
- Distinguish between user error and problems requiring escalation to other support teams or software vendors.
- Identify and coordinate solutions for security gaps and compliance issues.
- Participate in ongoing continuous U-Haul education through U-Haul University
Benefits
- Full medical coverage, if eligible
- Prescription plans, if eligible
- Dental and vision plans
- Registered Dietitian Program, if eligible
- Gym Reimbursement Program
- Weight Watchers, if eligible
- Virtual doctor visits
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition Reimbursement Program
- Free online courses for personal and professional development at U-Haul University®
- Business-travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation and sick days, if eligible
- Employee Stock Ownership Plan (ESOP)
- 401(k) savings plan
- Life insurance
- Critical illness/group accident coverage
- 24-hour physician available for kids
- MetLaw Legal Program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels and more
- LifeLock identity theft protection
- Savvy consumer-wellness programs - from health-care tips to financial wellness
- Dave Ramsey’s SmartDollar Program
- U-Haul Federal Credit Union membership
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
