Kimbrell's Furniture- Field Collections Agent

Kimbrell's Furniture

About The Position

Kimbrell’s Furniture is looking for a motivated, enthusiastic, and hard-working individual to join our Field Collections Team. The Kimbrell's Furniture Executive Office Credit Department is immediately hiring for a Field Collections Agent in our Columbia Market. We know that for you to give your best, you need to be at your best; that’s why we are serious about work life balance. Position is Full time.

Requirements

Must have valid driver’s license
Cooperative disposition and the ability to work within structured parameters
Positive attitude
Desire to learn and develop professionally
Attention to detail and the ability to reason and think quickly and effectively
Excellent communication skills
Some experience in collections preferred but not required. Will train the right candidate
Must be available to work Mon- Sat between 8am and 7pm.
The above listed are the major duties and responsibilities associated with Credit Specialist role; these responsibilities and duties may change during the course of employment.

Responsibilities

Visiting customers at their home addresses to inquire about their past due account
Evaluate past due account information provided and speak intelligently to a customer regarding their account status
Update account information as it applies in real time using a technical device
Use software to notate conversations with customers along with outcome of visit
Take payments from a customer using a technical device
Deliver notes and written correspondence to the address where it would apply, of past due customers
Communicate via email or telephone with Call Center, Store, and Executive Office Management where it would apply, regarding information, status, results, etc. encountered while in the field regarding a customer’s account.
The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes