Field Care Manager Behavioral Health

Humana
$65,000 - $88,600Hybrid

About The Position

Become a part of our caring community The Field Care Manager, Behavioral Health 2 assesses and evaluates member's needs. We do this to achieve and maintain optimal wellness state. The care manager guides members/families toward resources appropriate for the care and wellbeing of members, facilitating interaction with these resources. The Field Care Manager, Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. You will report to Manager, Care Management Behavioral Health. The Field Care Manager, Behavioral Health 2 employs a variety of strategies and techniques to manage a member's physical, environmental and psycho-social health issues. Resolve barriers that hinder care. Ensure patient is progressing towards desired outcomes by managing patient care through assessments and evaluations. May create member care plans. Understand department, segment, and organizational strategy and operating goals, including their linkages to related areas. Please note that field work is a mandatory requirement for this position. You will travel up to 75% of the time. Applicants should reside within the state of South Carolina and preference will be given to those in the Upstate or Midlands area. Use your skills to make an impact

Requirements

  • An active, unrestricted SC Licensed Masters Social Worker (LMSW), OR with an active, unrestricted compact Registered Nurse (RN) license.
  • 2+ years or more of experience working as a behavioral health professional
  • Must reside and perform work in the state of South Carolina and willing to travel to see members up to 75% of the time
  • Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
  • Experience with behavioral change, health promotion, coaching and wellness
  • Proficient in using electronic information systems and Microsoft Office tools (Word, Outlook, Excel) to document, communicate, and collaborate effectively with internal partners and members.
  • Must be able to work a 40 hour work week, Monday through Friday 8:00 AM to 5:00 PM, over-time may be requested to meet business needs and requires approval.
  • the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: · At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. · Satellite, cellular and microwave connection can be used only if approved by leadership.
  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
  • This role is part of our company's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.
  • This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Nice To Haves

  • Experience supporting patients telephonically
  • Experience working in Community Mental Health or as part of a crisis response team or Assertive Community Treatment (ACT) team, and substance use disorder treatment
  • Experience working with both children and adults
  • Ideal location Upstate or Midlands

Responsibilities

  • assesses and evaluates member's needs
  • guides members/families toward resources appropriate for the care and wellbeing of members, facilitating interaction with these resources
  • employs a variety of strategies and techniques to manage a member's physical, environmental and psycho-social health issues
  • resolve barriers that hinder care
  • Ensure patient is progressing towards desired outcomes by managing patient care through assessments and evaluations
  • May create member care plans
  • Understand department, segment, and organizational strategy and operating goals, including their linkages to related areas

Benefits

  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
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