Field-Based Behavioral Health Care Advocate - Cincinnati, OH

UnitedHealth Group•Cincinnati, OH

9d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Field-Based Behavioral Health Care Advocate (Cuyahoga County, OH), you’ll wear many hats and work in a variety of environments. Sometimes, you’ll interact with members leaving the hospital - possibly with new medications or diagnoses. Or perhaps you’ll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. The result? Fewer hospitalizations, ER visits, costly service gaps, and a less stressed, more effective health care system for us all. This role is based out of the employee's home yet will be in the field approximately 35%25 of the time. This role involves visiting members in their homes and/or other settings, including community centers, hospitals, or providers offices. If you are located in or near Cincinnati, OH, you will have the flexibility to work remotely as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Independently licensed clinician, with a Master's degree in Psychology, Social Work, Counseling, or related behavioral health discipline, OR an RN with 3+ years of experience in behavioral health
Licenses must be independent, active, and unrestricted in the state of Ohio
2+ years of post-licensure experience in a related mental health environment
Proficient computer skills and good working knowledge of Microsoft Word and Outlook
Access to high-speed internet and a dedicated, distraction-free workspace at home
Reliable transportation and the ability to travel within Cincinnati, OH
Reside in or near Cincinnati, OH

Nice To Haves

Experience working with the Medicaid population
Community Mental Health experience
Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
Experience working with low-income populations
Experience working with either Medicaid or Medicare funded programs
Medical / Behavioral setting experience (i.e., hospital, managed care organization, or joint medical / behavioral outpatient practice)
Dual diagnosis experience with mental health and substance abuse
Clinical training experience

Responsibilities

Visit Medicaid members in their homes and/or other settings, including community centers, hospitals, or providers offices
Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels
Assist members with the transition from a care facility back to their home