Behavioral Health Advocate - Maryland

UnitedHealth Group•Columbia, MD

3d•$29 - $52•Hybrid

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Behavioral Health Advocate, you will be responsible for case management and utilization review of behavioral health and substance abuse cases. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan. Expect to spend about 50%25 of your time in the field visiting our members. You’ll need to be flexible, adaptable and, above all, patient in all types of situations. If you are located in Central Maryland (Columbia, MD or surrounding areas), you will enjoy the flexibility to work in both the field as well as remotely as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

One of the following current and unrestricted licenses to practice in the state of Maryland: LBSW, LMSW, LCSW or RN with 2+ years of behavioral health experience
2+ years of behavioral health experience
Intermediate level of proficiency Microsoft skills (Word, Excel, Outlook)
Ability to travel 50%25 and have reliable transportation

Nice To Haves

Outpatient Case Management experience
Dual diagnosis experience with mental health and substance abuse
Experience working in an environment that requires coordination of benefits and utilization of multiple groups and resources for patients
Experience working with maternal population

Responsibilities

Addressing social determinants of health and connecting with appropriate resources
Make patient assessments in home setting and determining appropriate levels of care for a case load of members
Obtain information from providers on outpatient requests for treatment
Determine if additional clinical treatment sessions are needed
Administer benefits and review treatment plans and coordinate with the IDT
Coordinate benefits and transitions between various areas of care
Identify ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas