Audio Visual Field Engineer (Buffalo)

Inter Technologies Corporation•North Tonawanda, NY

14d•$85,000 - $110,000

About The Position

This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers’ sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company’s policies and procedures, including quality, safety, environmental, and business practices.

Requirements

Associate’s or Bachelor’s degree in AV Technology, Electrical Engineering, IT, or a related field
CTS and CTS-I Certification.
3+ years of hands-on experience in AV installation, programming, and commissioning.
Proficiency in AV networking, signal flow, and troubleshooting.
Experience with AV control system programming (Crestron, AMX, Extron).
Understanding of DSP configuration and audio calibration.
Strong problem-solving ability, attention to detail, excellent verbal and written communication skills, and time management.
Ability to lift 50+ lbs and work at heights.

Nice To Haves

Additional certifications (Crestron, Extron, Dante, Biamp, QSC) preferred.

Responsibilities

System Installation & Integration
Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring.
Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems.
Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.).
Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics.
Collaborate with network engineers to integrate AV equipment with IT infrastructure.
Testing & Troubleshooting
Perform system commissioning, ensuring proper calibration and functionality of audio and video systems.
Conduct signal flow verification, EQ adjustments, gain staging, and network-based troubleshooting.
Diagnose and resolve issues related to hardware, software, and networking.
Provide on-site or remote support for escalated service issues.
Client Interaction & Documentation
Serve as an on-site liaison with clients, providing training and guidance on AV system operation.
Document system configurations, wiring diagrams, and punch lists for project completion.
Maintain service logs, test reports, and installation notes in project documentation platforms.
Assist in creating end-user guides and training materials.
Compliance & Safety
Adhere to OSHA and company safety policies when working on-site.
Follow industry best practices and manufacture guidelines for AV installations.
Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.).
Project Coordination & Team Collaboration
Work closely with project managers to ensure deadlines and project milestones are met.
Provide feedback on project designs, suggesting improvements or modifications as needed.

Benefits

Paid vacation and sick pay
Medical coverage options: health, vision and dental
Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals
In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts
401k program after one year of service and with employer contribution after one year of enrollment
Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance

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