Field Asset Protection Manager

Jewelers Mutual • Neenah, WI

12h

About The Position

The Field Asset Protection Manager conducts professional risk evaluations and investigations of insured properties within the jewelry and pawnbroker policyholder base of Jewelers Mutual. During these inspection visits, the Field LP Manager will provide consultative advice to customers on a variety of best practices to ensure the safety and security of their property. Why Jewelers Mutual Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. Here, You’ll Move fast and embrace change Always look for better ways Grow, thrive, and help shape what’s next Join us and be part of a culture where you can make an impact while building your future.

Requirements

• Bachelor’s degree required, preferably in a business related field.
• 7-10 years of experience in either a loss prevention capacity or underwriting of jewelers block insurance products preferred (An equivalent combination of education and/or experience may be considered).
• Knowledge of crime prevention methods necessary to deter robbery, theft and burglary helpful, as well as ability to identify deficiencies in commercial buildings related to structural concerns or liability hazards relevant to underwriting insurance policies.
• Strong technical knowledge in loss prevention discipline.
• Commitment to quality and safety
• Excellent communication and relationship building skills
• Ability to travel across the US & Canada 50% of the time.
• Valid driver’s license.

Nice To Haves

• Loss Prevention Qualified (LPQ) or Loss Prevention Certified (LPC) as recommended
• Certificates, Licenses, Registrations Wicklander - Zulawski (WZ) Interviewing Certified

Responsibilities

• Conduct in person and virtual evaluations of jewelry and pawn businesses to assess security and condition of property concerns.
• Provide consultative advice to property owners on best practices needed to secure their property.
• Engage with Local, State and Federal Law Enforcement to assist with complex investigations impacting policyholders and the jewelry industry.
• Partner with industry and trade associations to review crime data and use data to drive risk awareness and make recommendations on risk services tools and products used to mitigate risk.
• Develop a professional and comprehensive format for capturing relevant information necessary to complete a formal and professional final report on subject property.
• Gather and document relevant information from target property and consolidate within a professional report to be provided to key stakeholders (Underwriters, Claim Adjusters); provide recommendations as to needed improvements/modifications to property per overall evaluation to be included within this final report.
• Ensure all information gathered from ongoing evaluations is effectively captured within an applicable database for book analysis purposes.
• Partner closely with Product and Underwriting in determining target locations to be inspected.
• Plan and execute travel to inspection locations independently in an efficient and cost-effective manner.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
• Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager