Asset Protection Manager

Williams-Sonoma•Tracy, CA

1d•$90,000 - $105,000•Onsite

About The Position

The Asset Protection Manager supports the organization through safeguarding our assets which includes our associates, customers, visitors, and stockholders. Our 7 leadership behaviors will guide you to achieve this as you leverage your expertise in risk assessment, investigations, security systems, policy development and personnel training.

Requirements

Bachelor's degree or compensating experience.
Minimum of 3 years of investigative experience
Minimum of 3 years of multi-unit experience
Completion of professional training in investigative interviewing.
Knowledge of facility security needs and management, including alarm systems, locks, and CCTV.
Excellent communication skills (to include good public speaking ability and strong writing skills).
Ability to work with highly confidential information.
Must be self-motivated
Strong analytical/problem solving skills.
Computer literate with at least an intermediate level understanding of Microsoft Office products including Outlook, Access, Word, and Excel.
Ability to travel overnight as needed.
This role requires being onsite in the Tracy Distribution Center which will include nights.
Your schedule will be set for the month and approved by your manager.
This role is required to work one weekend a month.

Nice To Haves

Knowledge of retail processes including store, online, and distribution operations (preferred but not required).

Responsibilities

Provide Investigative Support to WSI and to law enforcement for WSI related matters.
Conduct internal investigations and, where necessary, interviews in a highly professional, ethical and "People First" manner.
Investigate suspected or actual thefts thought to be committed by external suspects when the losses or frequency merit it.
Provide evidence to support the termination of internal associates guilty of theft or serious violation/s of company policy.
In theft cases, provide the local prosecutor with sufficient evidence to obtain a criminal conviction.
Complete required reporting and communicate all case facts to appropriate leadership, including control deficiencies, attorney inquiries, references, employee questions/morale, and recommendations for prevention of similar future losses.
Set up restitution plans/agreements in theft cases and work with the restitution function to ensure recovery of losses.
Identify, report, and as appropriate, offer recommendations to address loss related control deficiencies.
Responsible for training, as needed or appropriate, of our internal customers in security and Asset Protection procedures, within their assigned area.
Conduct operational auditing, coaching, and compliance visits as appropriate or required.
Work and effectively communicate with internal customers to develop and implement plans to increase profitability and reduce losses.
Complete quarterly and annual professional growth and development plans as agreed upon with department leadership.

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series