Field Applications Engineer - Ardent Concepts
About The Position
Ardent Concepts, an Amphenol company, is a leading designer and manufacturer of high performance multicoax and coaxial assemblies, connectors, and sockets used in the development of next generation semiconductors and electronics systems. Our core technology is the smallest, fastest, most electrically efficient compression mount connector technology worldwide. As data rate requirements increase and devices and systems shrink, Ardent's products deliver superior signal integrity in a dense footprint that can be reusable across programs to maximize cost savings. Our focus is on helping bring next generation computing to market through novel connector designs for test & measurement, OEM applications, and specialized military applications. Ardent's patented contact technologies are well suited for advanced multi-GHz applications such as board stack connectors, coaxial connectors, FPGA sockets, flex circuit connectors, probe interfaces, and mezzanine card connectors. We have a complete line of high-performance test socket solutions for the most advanced chipsets such as RF devices, ASICS, switches, processors, and MEMS devices. We support chip to chip, chip to board, board to board, and flex to board applications. We are currently seeking a Field Applications Engineer to join our team. This position is located out of our Santa Clara, CA office.
Requirements
- Bachelor's in Mechanical Engineering or Electrical Engineering
- 2-5 years of experience in a technical role
- Mechanical aptitude and the ability to read and interpret mechanical prints and drawings required
- General understanding of electrical principles required
- Proficiency with MS Office suite
- Ability to travel up to 25% of the time
- Strong communication, interpersonal, and organization skills
- Ability to work in dynamic, fast-paced, and cross-functional team environment
- Ability to effectively communicate across different disciplines and functions of a business
- High level customer service and relation building with the customers
- Self-motivated, goal-oriented, and independent learner
Nice To Haves
- Proficiency in solid modeling/CAD tools (such as Solidworks) is desirable
- Knowledge in signal integrity topics is desirable
- Knowledge of PCB layout / IC package design OR interconnect design is desirable
- Sales or customer support experience is desirable
- Strong presentation and technical writing skills preferred
Responsibilities
- Lead the technical discussion with customers; articulate business opportunities with respect to their technical values to internal teams; act as the bridge between the customers and the company
- Obtain insight into customer's application requirements and communicate to sales and engineering team
- Combine the application requirements and the product knowledge to recommend an existing solution -OR- work closely with the engineering team to propose a custom design
- Support customer's technical needs to facilitate the "Design-In" as well as continued adoption of our product and solution
- Collaborate with sales and engineering team to ensure technical requirements of the Design-In are met
- Work collaboratively with the rest of the FAE team in authoring and maintaining a library of customer facing documentation such as presentations, application notes, specifications, and guidelines
- Assist with the product development process by providing insights on latest trends in market and applications, user feedback, and competition activities
- Assist with activities that help educate the market on our technology and advantage, such as publications, webinars, tradeshows, etc.
- Assist with field issue resolution by providing insights on the original application requirements
Benefits
- comprehensive benefits program with medical, dental, and vision benefits effective day 1, vacation, sick leave, personal days, paid holidays, life insurance, short/long term disability, and matching 401K
- annual incentive bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Computer and Electronic Product Manufacturing
