Field Applications Engineer
About The Position
The Field Applications Specialist will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The Field Applications Specialist will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The Field Applications Specialist must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.
Requirements
- Bachelor's degree in engineering discipline required, Master's desirable; computer science, computer engineering and electrical engineering preferred
- 5+ years of related experience; Experience in Compute/Storage Server or Data Center or IT Infrastructure experience desired
- Highly technical problem solver who understands x86 system architecture, hardware and software interaction; Strong debugging skills for CPU-based x86 and GPU hardware and has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues
- Excellent communication skills and business sense required
- Solid HW system design and diagnostics skills
Nice To Haves
- Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
- Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
Responsibilities
- Design and diagnose complex hardware systems with intel CPU-based x86 server and Nvidia GPU architecture
- Conduct reliability and safety inspections of x86 server racks and electronic systems during datacenter implementation to ensure optimal performance and compliance with technical standards.
- Create and deliver technical documentation outlining system requirements, deployment procedures, and ongoing maintenance, serving as a subject matter expert for x86 CPU-based or GPU datacenter solution implementations.
- Act as a subject matter expert to evaluate customer use cases, recommend x86 system design modifications, and architect datacenter solutions tailored to resolve specific customer challenges.
- Design and build proof-of-concepts that meets or exceeds customer business needs
- Develop and review systems solutions, technical bid responses and presentations
- Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions
- Some travel required (up to 25%)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Computer and Electronic Product Manufacturing
Number of Employees
5,001-10,000 employees
