Field Applications Engineer

Teledyne Technologies Incorporated • North Falmouth, MA

2d

About The Position

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Field Applications Engineer Teledyne Marine Systems is a member of a group of leading-edge undersea technology companies that have been assembled under the Teledyne Marine umbrella. We include Teledyne Benthos, Teledyne Webb Research, and Teledyne OceanScience on Cape Cod and Teledyne Gavia in Iceland. Our products include underwater vehicles, acoustic modems, acoustic releases, and low frequency sound sources. Teledyne Marine Systems is Everywhereyoulook! Teledyne Marine Systems is seeking a Field Applications Engineer to join our Slocum glider support team. Duties include technical support to the global 1200+ unit Slocum glider install base, testing and manufacturing support, Slocum glider training, customer glider piloting, conducting Factory / Onsite Sea Acceptance Testing and supporting sales as Slocum glider SME’s through demonstrations, technical papers and other customer outreach. Applicants must be willing to travel internationally and be capable of work on seagoing vessels.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• BS in Engineering, Robotics, Computer Science or Oceanography and 2 – 4 years of experience showing ability to diagnose, mechanical, electrical and software issues and provide solutions on complex systems; or equivalent combination of education and experience may be considered
• Experience assembling equipment, and or repairing electro-mechanical systems
• Experience with small boat, and seagoing experience on large vessels, preferred
• Experience in operations of Slocum gliders including mission planning / execution and data analysis
• Detailed knowledge of physical oceanography
• Experience working with ocean sensing hardware systems such as Conductivity Temperature and Depth sensors or acoustic modems; specifically an understanding of function, ability to diagnose and troubleshoot issues
• Ability to creatively solve customer problems and design solutions based on customer needs
• Excellent communicator, both verbal and written, with strong interpersonal skills
• Must be able to travel a minimum of 25% of the time, international and domestic
• Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees)
• Computer skills and knowledge of Microsoft Office products is essential: Excel, Word and Power Point
• Ability to handle and move equipment (up to 50 lbs.), at times long distances
• Ability to move around in oceanographic vessels and small boats (ladders, tight spaces)
• Able to work on offshore vessels
• Ability to work in the field in adverse weather conditions and adverse working conditions
• Occasional work at non-standard work hours or for stretches with only minimal sleep
• This position requires periods of working behind a desk, performing tasks on computer
• Significant periods of standing or walking throughout the facility to interface with other associates
• Travel up to 25% of time via Air/Train/Boat/Automobile for up to 24 consecutive hours

Nice To Haves

• MS or PhD Science or Technical degree desired
• Experience with US Navy / Government customers / contracts
• Candidates must possess, or be able to obtain, a security clearance
• Previous experience using Salesforce or other Customer Relationship Management (CRM) tool
• Previous seagoing experience on large vessels desired
• Experience working closely with customers in sales, customer service, or technical capacity
• Understanding or experience in underwater acoustics

Responsibilities

• Deliver Slocum glider service and support
• Answering technical inquiries from customers via website, email, text, phone, etc.
• Travel to customer sites for testing and service and support as required
• Conduct Slocum glider training
• Conduct Slocum glider piloting
• Facilitate in Slocum Glider and Benthos Acoustic Modem integrations
• Production and manufacturing support for standard and custom builds
• Final testing of gliders before shipment
• Conduct Factory Acceptance Testing
• Conduct Onsite Sea Acceptance Testing at customer locations
• Sales and Marketing Support
• Deploy and operate gliders at demonstrations & trials
• Present technical papers and talks
• Attend tradeshows and science meetings to advise on future of product enhancements / improvements
• Gather customer interest and write application notes (use cases)
• Onsite visits to customer locations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level