Field Applications Engineer (AMR Sales)
About The Position
Serve as the technical expert, supporting pre-sales activities such as product demonstrations, technical presentations, and solution development. Collaborate closely with sales teams to understand customer requirements, identify technical solutions, and assist in closing deals. Provide post-sales technical support, ensuring customer satisfaction and successful implementation of test and measurement solutions. Engage directly with customers to solve technical challenges, offering tailored recommendations and guidance based on your in-depth product knowledge. Participate in customer training, workshops, and seminars to showcase best practices and help customers optimize the use of their equipment. Act as a liaison between customers and internal teams, providing feedback to drive product development and enhancements. Stay up-to-date with the latest advancements in test and measurement technologies and relevant industry trends.
Requirements
- Bachelor's Degree in Electrical Engineering, Computer Engineering, or a related technical field
- Proven experience in a technical support, field applications, or engineering role, ideally within the test and measurement industry
- Strong technical expertise in test and measurement instruments, including oscilloscopes, power supplies, and related tools
- Excellent communication and interpersonal skills to effectively engage with customers and cross-functional teams
- Demonstrated problem-solving skills and the ability to work independently to address technical challenges
- Willingness to travel up to 50% of the time to visit customers, conduct on-site support, and attend industry events
- Enthusiasm for learning and adapting to new technologies and customer requirements
Responsibilities
- supporting pre-sales activities such as product demonstrations, technical presentations, and solution development
- Collaborate closely with sales teams to understand customer requirements, identify technical solutions, and assist in closing deals
- Provide post-sales technical support, ensuring customer satisfaction and successful implementation of test and measurement solutions
- Engage directly with customers to solve technical challenges, offering tailored recommendations and guidance based on your in-depth product knowledge
- Participate in customer training, workshops, and seminars to showcase best practices and help customers optimize the use of their equipment
- Act as a liaison between customers and internal teams, providing feedback to drive product development and enhancements
- Stay up-to-date with the latest advancements in test and measurement technologies and relevant industry trends
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
