Field Application Specialist - Fluid Management Technologies (Single Use) - Remote/ TX, CO, KS

Sartorius

7d•$85,000 - $110,000•Remote

About The Position

As the Field Application Specialist FMT, you will be responsible for supporting the Sales Organization and Sartorius Customers located in Texas, Colorado and Kansas, by offering product expertise, full-process applications knowledge, and technical support. The main mission is successful application, implementation, qualification, and use of Sartorius’ products by supporting Sales and our end-users for product positioning, presentations, demonstrations, and evaluations whilst supporting customers with application development work, initial startup, training, troubleshooting, and ongoing support that enables their success. Sartorius has an exciting opportunity for a dynamic, self-motivated professional to support our customers and organization within TX, CO, and KS, for Sartorius’ Fluid Management Technologies portfolio. In this remote position, the individual will play a key role as a trusted business partner to our customers as well as our internal Sales Organization. This is an exciting opportunity to join a global company known for a great culture, innovative products, and stability. If interested, please read on. What you will accomplish together with us: Support the Sales organization with customer discussions on existing products through product presentations, demonstrations, trials, application studies/demos as well as troubleshooting and cGMP manufacturing support for the Fluid Management Technologies portfolio which consists mainly of 2D & 3D Storage solutions, mixing systems, transfers and connections, aseptic transfer systems, and freeze and thaw technologies Support new products through close collaboration with beta site testing, product demonstrations/discussions and information gathering Support Sales in the customer process, URS analysis & technical response, and lead customer evaluations to help position products in line with the application requirements. Strategize with assigned Account Managers to generate value-adding activities according to customer and business need. Assist the Company by occasionally supporting the training of other field Application Specialists and the Sales organization on assigned technologies and/or processes. Provide technical qualifications of sales opportunities to ensure appropriate positioning of technology within the customer application Ensure training of customers on new technologies and support initial start-up operations as well as ensure/assist in internal training opportunities for self and colleagues Support regional marketing initiatives Support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution Support the development of strong relationships with accounts within the assigned sales territory Report on a competitor’s product implementation & presence within the territory by feedback to the Application Services and Product Management Team Monthly report on territory activity for management Occasional overnight travel will be required to support customers / sales, to attend organizational meetings and trainings will be required (~50%). This travel requirement is subject to change based on customer and internal business need such as customer support and internal meetings and training.

Requirements

BSc degree in biochemical engineering, chemical engineering, or biotechnology with a minimum of 3+ years biopharmaceutical industry experience within MSAT, cGMP Manufacturing and/or Tech Transfer teams or MSc degree in biochemical engineering, chemical engineering, or biotechnology with a minimum of 1+ years biopharmaceutical industry experience within MSAT, cGMP Manufacturing and/or Tech Transfer teams or PhD
Proven knowledge of biopharmaceutical industry including biologics process development
Ability to travel up to 50%
Ability to lift up to 30lbs safely due to the requirement to handle equipment
Computer proficient in Windows-based software package including Word, Excel, PowerPoint and Outlook

Nice To Haves

Product and application expertise across modalities as well as single use technology experience highly valued
Effectively interface with product/project/division management
Interaction at various levels (sales, technical, end-users, leaders) within our internal structure as well as our customers
Excellent communication and presentation skills
Self-motivated and a self-starter; strong time management skills with the ability to prioritize projects and multitask at high level of efficiency
Identification with our core values: Sustainability, Openness, Enjoyment

Responsibilities

Support the Sales organization with customer discussions on existing products through product presentations, demonstrations, trials, application studies/demos as well as troubleshooting and cGMP manufacturing support for the Fluid Management Technologies portfolio which consists mainly of 2D & 3D Storage solutions, mixing systems, transfers and connections, aseptic transfer systems, and freeze and thaw technologies
Support new products through close collaboration with beta site testing, product demonstrations/discussions and information gathering
Support Sales in the customer process, URS analysis & technical response, and lead customer evaluations to help position products in line with the application requirements.
Strategize with assigned Account Managers to generate value-adding activities according to customer and business need.
Assist the Company by occasionally supporting the training of other field Application Specialists and the Sales organization on assigned technologies and/or processes.
Provide technical qualifications of sales opportunities to ensure appropriate positioning of technology within the customer application
Ensure training of customers on new technologies and support initial start-up operations as well as ensure/assist in internal training opportunities for self and colleagues
Support regional marketing initiatives
Support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
Support the development of strong relationships with accounts within the assigned sales territory
Report on a competitor’s product implementation & presence within the territory by feedback to the Application Services and Product Management Team
Monthly report on territory activity for management
Occasional overnight travel will be required to support customers / sales, to attend organizational meetings and trainings will be required (~50%). This travel requirement is subject to change based on customer and internal business need such as customer support and internal meetings and training.

Benefits

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service