Field Application Engineer

Unicom • Plano, TX

19d • $115,000 - $140,000

About The Position

Field Application Engineer SUMMARY: The Field Application Engineer will assist the sales team in winning new designs by providing detailed technical design assistance. This position will act as a visionary for product and technology directions/roadmaps while assisting Account Managers with issues and/or sales presentations.

Requirements

• A BS degree in technology or related field is required with 4-year technical work experience, or 7-year technical work experience.
• Minimum of 2 minor or 1 major certification to be obtained within 6 months of hire.
• Basic knowledge of the Information Technology industry and technical skills requirements of positions.
• In depths knowledge of Intel based server solutions and related technologies
• Good working knowledge of Networking and Storage technologies and solutions
• Employee must understand in detail of Microsoft Outlook and Microsoft Office software packages.
• Employee will at all times maintain a pleasant and service-oriented demeanor in dealing with customers and convey a sincere concern to the customer for the satisfaction of the customer's business needs.
• Employee will always attend to customer requirements as the first priority among all of his/her work requirements.
• Ability to follow all applicable Business Management System (BMS) processes.
• Ability to read, write and speak English.
• Ability to compose reports and correspondence.
• Excellent written and verbal communication skills.
• Ability to use word processing, spreadsheets and electronic office tools.
• Knowledge of basic addition, subtraction, division and multiplication of numbers is required.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Know and follow established company core values.

Responsibilities

• Provide hands on technical assistance to customers and partners
• Provide technical consultation to prospective clients
• Develop solution Bill of Materials (BOMs) for Prototype solutions
• Act as technical liaison between Sales, Engineering, Operations, and Customers
• Learn about Company's business as appropriate.
• Shows up to work on time and attends work as scheduled.
• All other duties as requested by supervisor or department head.
• Learn about company's business as appropriate.
• Shows up to work on time and attends work as scheduled.
• All other duties as requested by supervisor or department head.

Benefits

• Employees of UNICOM have a wide range of benefits available to them such as Medical, Dental, Vision, Healthcare and Dependent Care FSA, Voluntary Life Insurance Plans, and 401(k).
• UNICOM provides its employees with Basic Life and AD&D Insurance, Long Term Disability Insurance, and Short-Term Disability Insurance.
• In addition to accrued PTO, UNICOM offers 8 paid holidays plus 2 floating holidays each year.
• UNICOM provides employees with a Tuition Reimbursement Program and Employee Assistance Program which also includes a large library of educational videos to encourage growth.
• UNICOM also provides employees with a Wellness Program to promote a healthy lifestyle.
• Peer recognition for going above and beyond is encouraged and milestone tenure is recognized and celebrated.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level