Field Application Engineer (Pacific NW)
About The Position
Are you passionate about bridging the gap between cutting-edge technology and real-world customer challenges? As a Field Applications Engineer for high-precision DC and high-power applications, you will play a vital role in supporting the sales process by providing technical expertise and solutions to customers across a wide range of industries. Your primary mission is to engage with customers throughout the sales cycle, ensuring that they are equipped with the right tools to achieve their objectives. This is your chance to make a tangible impact in a dynamic environment, working alongside the sales team to drive customer success and innovation. The ideal candidate will be located in the Pacific NW, or be willing to relocate to this area.
Requirements
- Bachelor’s or Master's Degree in Electrical Engineering, Physics, or a related technical field.
- 5+ years' experience in a technical support, field applications, or engineering role, ideally within the test and measurement industry.
- Strong technical expertise in DC measurement instrumentation including SMUs, power supplies, and related tools.
- Excellent communication and interpersonal skills to effectively engage with customers and cross-functional teams.
- Demonstrated problem-solving skills and the ability to work independently to address technical challenges.
- Willingness to travel up to 50% of the time to visit customers, conduct on-site support, and attend industry events (within the Pacific NW).
- Enthusiasm for learning and adapting to new technologies and customer requirements.
- U.S Citizens and green card holders only.
Responsibilities
- Serve as the technical expert, supporting pre-sales activities such as product demonstrations, technical presentations, and solution development.
- Collaborate closely with sales teams to understand customer requirements, identify technical solutions, and assist in closing deals.
- Provide post-sales technical support, ensuring customer satisfaction and successful implementation of test and measurement solutions.
- Engage directly with customers to solve technical challenges, offering tailored recommendations and guidance based on your in-depth product knowledge.
- Participate in customer training, workshops, and seminars to showcase best practices and help customers optimize the use of their equipment.
- Act as a liaison between customers and internal teams, providing feedback to drive product development and enhancements.
- Stay up-to-date with the latest advancements in test and measurement technologies and relevant industry trends.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
