Field Accounts Manager Lead

Ossium Health

18h•Onsite

About The Position

We’re hiring a Field Accounts Manager Lead to help establish field account management, operational engagement, and access execution for Ossium Health’s cryopreserved bone marrow platform. This field-based, working-manager role will be responsible for calling on bone marrow transplant centers, overseeing field account managers, and ensuring that commercial, operational, and access activities are aligned at the account level. You will work directly with transplant centers, hospital reimbursement teams, and payers to help remove access barriers, support appropriate reimbursement pathways, and ensure operational readiness as Ossium transitions from clinical use into commercial adoption. You will be the first hire in our nascent account manager team and will have the opportunity to partner with cross-functional leadership to refine and finalize commercialization strategy, playing a critical role in enabling early launch success. This role reports directly to the Chief Commercial Officer.

Requirements

Bachelor’s degree
10+ years of experience in sales, market access, reimbursement, payer engagement, or related field-based roles
Strong understanding of U.S. healthcare reimbursement, particularly in hospital, inpatient, or specialty care settings
Experience working with academic medical centers or complex hospital systems
Experience supporting products sold directly to hospitals (e.g., devices, biologics, or transplant-related therapies)
Ability to operate independently in the field and manage a regional territory
Excellent communication, collaboration, and problem-solving skills
Experience managing a distributed field team
Willingness to travel regularly (up to 80%)

Nice To Haves

Advanced degree in relevant field of study (MBA, MPH, PharmD, or similar)
Experience in hematology, oncology, transplant, cell or gene therapy, or other complex specialty therapies
Familiarity with hospital reimbursement concepts such as inpatient billing, DRGs, carve-outs, and case-rate discussions
Prior experience supporting launch or early commercialization of a novel or complex therapy
Experience working cross-functionally with Medical Affairs, Commercial, and HEOR teams
Comfort navigating ambiguity in a high-growth, pre-/early-commercial environment

Responsibilities

Contribute to the design and evolution of Ossium’s sales and market access strategy by piloting field engagement approaches and incorporating feedback from transplant centers and payer stakeholders
Execute regional market access plans aligned with Ossium’s launch and growth strategy
Engage with transplant center stakeholders including: Allo-HCT physicians Transplant coordinators Hospital reimbursement and billing teams Transplant program administrators Pharmacy, finance, and contracting stakeholders
Lead onboarding the new transplant center accounts and oversee commercial contracting, serving as the primary point of contact for each center
Define and finalize field account team sizing and territory structure
Hire, train, and manage the Field Accounts team
Support education around reimbursement pathways, hospital billing considerations, and payer processes related to Ossium’s products
Partner with internal teams (Market Access, Medical Affairs, Commercial, Clinical Ops) to resolve access challenges and escalate issues as needed
Gather field insights on payer policies, hospital reimbursement dynamics, and site-level barriers and communicate learnings back to internal stakeholders
Support preparation for payer discussions, including coverage policies, case examples, and access materials