Accounts Payable Lead

Convo Communications

5h•Remote

About The Position

We are seeking a highly capable Accounts Payable Lead to oversee and optimize the accounts payable function across our U.S. operations. Reporting to the Controller, this role owns and governs the end-to-end AP function, ensuring accurate, timely, and well-controlled vendor payments within a remote, fast-paced environment. This is an individual contributor role with full ownership of the AP function with no direct reports. In a lean environment, this role balances hands-on execution with ownership of the AP function, exercising independent judgment in areas such as invoice coding, approval workflows, exception handling, and process design. The Accounts Payable Lead establishes workflows, enforces controls, and resolves complex issues impacting financial reporting accuracy and operational risk. This role interprets and applies financial policies, ensures compliance with audit and reporting requirements, and owns the AP technology stack, including Bill.com and NetSuite, to maintain data integrity across systems. This role partners closely with Finance and cross-functional teams, requiring strong collaboration, communication, and the ability to influence and strengthen accounts payable processes.

Requirements

5+ years of experience in Accounts Payable or Accounting
Experience managing high-volume AP or similar accounting processes
Experience with Bill.com or similar AP automation platforms
Experience working within an ERP system (e.g., NetSuite, Oracle, or similar)
Ability to evaluate, interpret, and reconcile AP transactions within an ERP environment
Demonstrated ability to exercise independent judgment in resolving AP or accounting issues
Experience applying financial policies, controls, and procedures
Strong Excel or Google Sheets skills
Strong organizational, problem-solving, and multitasking abilities
Ability to work independently in a remote environment
Excellent communication and collaboration skills
Ability to work remotely with reliable internet access
Minimum internet speed of 20 Mbps (upload/download) for remote work

Nice To Haves

Experience with NetSuite
Experience in multi-entity organizations
Experience improving or implementing AP automation workflows
Experience designing or enhancing AP processes and controls
Experience supporting audit processes or financial reporting
Experience in technology or high-growth environments
Experience working with Deaf or hard of hearing individuals and/or familiarity with American Sign Language (ASL) preferred

Responsibilities

Own and manage the full-cycle accounts payable function for U.S. operations
Review and approve vendor invoices within established workflows, ensuring accuracy and documentation
Ensure timely and accurate vendor payments, including ACH, wires, and electronic payments
Maintain vendor records, payment schedules, and compliance documentation
Serve as the primary contact for vendor inquiries and resolve any escalations
Perform hands-on AP processing while maintaining ownership of decisions, controls, and process integrity
Determine expense coding and validate invoices prior to ERP posting
Verify AP transactions within the ERP system and resolve discrepancies
Monitor data flow between Bill.com and NetSuite, ensuring accuracy and completeness
Exercise judgment in resolving complex or ambiguous transactions
Support month-end close by reconciling AP balances, resolving discrepancies, and ensuring accurate cutoff and reporting
Establish and maintain internal controls around vendor setup, approvals, and payment authorization
Interpret and apply financial policies and controls to ensure compliance with reporting and audit requirements
Operate within approval structures that support segregation of duties and fraud prevention
Support internal and external audits by preparing documentation and responding to auditor requests
Manage and optimize Bill.com, including workflows and integrations
Design, implement, and document AP workflows, approval structures, SOPs, and policies
Identify opportunities to improve automation, efficiency, and scalability of AP operations
Evaluate and recommend improvements to systems, processes, and financial controls
Partner with Finance and accounting teams during month-end close
Advise business partners on expense coding, documentation, and approval processes
Communicate proactively with vendors and internal stakeholders
Bring structure and organization to high-volume AP workflows
Prioritize competing deadlines and manage multiple priorities effectively
Maintain strong attention to detail and accuracy
Manage invoice intake, coding, and approval workflows in Bill.com
Ensure accurate integration of transactions into NetSuite
Validate invoice coding, vendor setup, and approval routing prior to ERP posting
Review and reconcile AP transactions within NetSuite
Troubleshoot integration or posting discrepancies
Support ongoing improvements to AP systems and automation