Field Account Executive, Portland (Hybrid)
About The Position
The Account Executive role is a field sales position working with customers within the college and universities market to offer digital learning solutions. The goal of this role is to grow your territory through sourcing/closing new business with a high level of customer engagement. We are looking for a professional with experience working with instructors and students, digital competence, motivated by goal achievement, desire to collaborate with diverse thought, audiences, and team, and a has a passion for education. Ideal candidates are located in the Portland, OR area. We offer a company car, and during the selling season expect travel in the field 4 days per week where you will be walking across campus and may be standing for long periods of time to engage with customers. This role works remotely from home when not in the field. You will be supported with clear goals and expectations, regular coaching, opportunities to build and strengthen your sales capabilities, internal resources and sales support, and a team of dedicated sales and marketing professionals passionate about education.
Requirements
- Minimum 2 years of customer facing or education/training experience with track record of success, including Associate's or Bachelor's degree or minimum of 5 years of related experience with High School diploma
- Digital skills to demonstrate products to customers
- Compelling communication capabilities verbally and in writing to engage customers and present solutions
- Experience building trusting relationships with decision-makers
- Driven to succeed by goal setting, strengthening skills and knowledge, competitive spirit, and satisfaction of helping customers achieve their goals
- Strong organizational and time management skills to build territory plans, track sales opportunities and activities, and balance time with multiple priorities
- Ability to enhance collaboration and performance through valuing diversity of thought and working with diverse audiences both internally and externally
- Flexible and adaptable to change in strategies, operations, and market conditions
- Proficiency in PC and Microsoft Office applications to complete tasks and communicate internally and externally
- Ability to travel (with some overnight in certain territories) to meet with customers and for sales meetings via both auto and air.
- Ability to walk, climb (such as campus hills and stairs), and stand for extensive periods of time while conducting on-site visits, meeting with current and prospective clients
- Must be located within assigned sales territory
Nice To Haves
- Direct sales, marketing, or education experience preferred
- Prior ed tech sales experience preferred
- Proficiency in social media web platforms preferred
Responsibilities
- Plans, organizes, and prioritizes sales activities to achieve sales targets
- Uses Salesforce to develop and maintain opportunities pipeline for every account in assigned territory
- Creates and implements strategic plans for opportunities through resource management and internal collaboration
- Develops product knowledge and digital skills for sales calls, presentations, and delivery of digital courses
- Collaborates with the Customer Success team to support instructor course set-up and student course access to drive digital activations and usage
- Builds itineraries and daily plans that effectively address territory priorities and optimizes customer engagement
- Achieves and/or exceeds established sales targets by promoting Cengage solutions to customers
- Conducts sales calls with decision makers to identify needs, propose solutions, and establish relationships
- Represents all product offerings and platforms across the territory
- Collaborates internally with account partners to implement institutional sales strategies and ensures complete coverage of all Cengage solutions for an account
- Partners with Customer Success teams for digital customer course builds, training, and implementation
- Confirms and communicates details with customers on options to access Cengage content in use at each account
- Develops relationships with channel partners to coordinate shared delivery of content and gain understanding of campus initiatives
- Uses data to identify priorities for allocation of time and resources
- Continues ongoing updates and maintenance of Salesforce
- Handles travel, business and sampling budgets effectively
- Provides clear, timely communication and accurate reporting
- Exhibits digital proficiency with internal systems and when sharing Cengage solutions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Publishing Industries
Education Level
Associate degree
