Female Spa Attendant - Condado Vanderbilt Hotel

The Condado Collection • San Juan, PR

2d

About The Position

The Condado Collection is a collection of hospitality properties in Puerto Rico, from classic and modern luxury hotels, to restaurants and entertainment. The Condado Vanderbilt is the standard of excellence for luxury resorts in San Juan and the Caribbean. Originally built in 1919, and restored to its distinguished grandeur, it offers unsurpassed gastronomy, exquisite rooms and suites and personalized service. Our goal is to create experiences and inspire journeys not only for our guests, but also our workforce. We trust that the members of our team are the key to providing passionate and authentic service. Let's build a collection of memories together!

Requirements

• Hospitality oriented
• Previous experience in customer service or in the hospitality sector, preferably in a spa or wellness environment. Min. 1 year.
• Excellent communication and organizational skills.
• Able to work quickly and efficiently, especially under pressure.
• Ability to move, lift, load and transfer weights up to 50 pounds.
• Flexibility to work various shifts, including weekends and holidays.
• Fully bilingual (Spanish and English).

Responsibilities

• Welcomes and acknowledges all guests at the spa, in accordance with company standards, anticipates and attends to guests' service needs, and thanks guests with genuine appreciation.
• Responsible for maintaining the cleanliness and organization of the spa facilities, assisting guests with their needs and ensuring a serene and welcoming environment.
• Ensures that all stations (water, soft drinks, locker room supplies) are stocked.
• Ensures that guests are equipped with the appropriate robe and slippers.
• Escorts guests to treatment rooms and provides assistance as needed.
• Supports therapists to ensure that all treatment rooms are stocked with the appropriate products and supplies.
• Assists ladies in their spa experience with any needs.
• Serves guests in the spa by providing the highest level of service possible in an efficient, courteous and professional manner.
• Knows the daily operations of the hotel and is aware of all changes, new procedures and events.
• Follows all company safety and security policies and procedures; reports accidents, injuries and unsafe working conditions to supervisor.
• Completes any safety training and certifications.
• Develops and maintains positive working relationships with others, supports the team to achieve common goals.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Perform other reasonable tasks as requested by supervisor.

Benefits

• Plan 401(k)
• Employer Contribution to 401(k)
• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Paid Holidays
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed