Federal Client Relationship Marketing Associate Manager for Social
About The Position
Accenture Federal Services is hiring a Client Relationship Marketing (CRM) Associate Manager to enhance client-focused programs with focused social media initiatives. This CRM Associate Manager designs and develops social media marketing strategies, creates and curates social content and experiences for key client relationship marketing priorities at the right time and place to deliver the greatest impact. The role uses data and analysis to bring together the best of Accenture Federal Services, Accenture, and ecosystem and industry partners into high-touch, tailored efforts to increase social engagement. Accenture Federal Services is dedicated to helping the US federal government make the nation stronger and safer and life better for people, with over 13,000 employees united in purpose. The company is recognized as a Glassdoor Top 100 Best Place to Work, offering a collaborative and caring community where employees are empowered to grow, learn, and thrive through hands-on experience, certifications, and industry training.
Requirements
- Minimum 6 years of marketing experience in professional services or other B2B or B2G organization (or similar in military or civilian)
- Bachelor’s degree
Nice To Haves
- Federal marketing experience across a range of activities and channels such as account-based marketing, local client and industry event activations, social & digital experience
- Campaign or project management skills and the ability to manage multiple projects in a deadline-driven environment
- Strong written and oral communication skills, with the ability to present and convey ideas clearly at all levels
- Strong executive presence and stakeholder management skills along with the ability to operate and build relationships at senior levels within a large, matrixed organization
- Team player with strong interpersonal skills
- Experience with Salesforce or similar client relationship management platform
Responsibilities
- Develop a social content and engagement strategy for key leaders—such as subject matter experts, industry luminaries, and client account leaders—aligned to strategic client relationship priorities
- Create social content aligned to SME profiles within key client accounts that translate capability and product expertise and industry and domain experience into audience- and buyer-relevant narratives
- Curate and create social-first insights, and thought leadership- and program-specific messaging and content to strengthen client awareness and engagement
- Assess content and news from across the global Accenture community and curate the most relevant to share or tailor for key client relationships and CRM stakeholders
- Communicate and orchestrate CRM social programs and initiatives with the federal-focused CRM team, other key business stakeholders, as well as other close collaborators including Marketing + Communications to ensure smooth coordination and execution
- Develop client-aligned corporate social moments and partner with our Social Lead and other Marketing + Communications colleagues on social initiatives
- Contribute to the development of social tools, training, and campaign integrations
Benefits
- Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
