Federal Client Relationship Marketing Associate Manager for Social

Accenture Federal Services • Arlington, VA

3h

About The Position

Accenture Federal Services is seeking a Client Relationship Marketing (CRM) Associate Manager to enhance client-focused programs through dedicated social media initiatives. This role involves designing and developing social media marketing strategies, creating and curating social content and experiences for key client relationship marketing priorities, and leveraging data and analysis to integrate the best of Accenture Federal Services, Accenture, and ecosystem partners to increase social engagement.

Requirements

• Minimum 6 years of marketing experience in professional services or other B2B or B2G organization (or similar in military or civilian)
• Bachelor’s degree

Nice To Haves

• Federal marketing experience across a range of activities and channels such as account-based marketing, local client and industry event activations, social & digital experience
• Campaign or project management skills and the ability to manage multiple projects in a deadline-driven environment
• Strong written and oral communication skills, with the ability to present and convey ideas clearly at all levels
• Strong executive presence and stakeholder management skills along with the ability to operate and build relationships at senior levels within a large, matrixed organization
• Team player with strong interpersonal skills
• Experience with Salesforce or similar client relationship management platform

Responsibilities

• Develop a social content and engagement strategy for key leaders—such as subject matter experts, industry luminaries, and client account leaders—aligned to strategic client relationship priorities.
• Create social content aligned to SME profiles within key client accounts that translate capability and product expertise and industry and domain experience into audience- and buyer-relevant narratives.
• Curate and create social-first insights, and thought leadership- and program-specific messaging and content to strengthen client awareness and engagement.
• Assess content and news from across the global Accenture community and curate the most relevant to share or tailor for key client relationships and CRM stakeholders.
• Communicate and orchestrate CRM social programs and initiatives with the federal-focused CRM team, other key business stakeholders, as well as other close collaborators including Marketing + Communications to ensure smooth coordination and execution.
• Develop client-aligned corporate social moments and partner with our Social Lead and other Marketing + Communications colleagues on social initiatives.
• Contribute to the development of social tools, training, and campaign integrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees