FBCE Specialist-SWI

TX-HHSC-DSHS-DFPS • Austin, TX

12d • Hybrid

About The Position

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
Performs highly advanced (senior-level) consultative services and technical assistance work. Represents Statewide Intake to internal and external stakeholders by facilitating tours, conducting presentations and answering general questions from program staff, governmental agencies, community organizations, or the general public. Conducts outreach to external partners to address issues with reporting to SWI. Creates and provides training on recognizing and reporting abuse, neglect and exploitation and coordinates other webinars and trainings offered by the Faith-Based and Community Engagement Division. Develops an intern program for Statewide Intake and is responsible for recruiting interns. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

Position is regular day shift (not compressed weekend) and is hybrid and eligible to telework 2 days per week. If candidate is located outside of Austin, they will be expected to travel to Austin 1-3 days per month.

Requirements

• Knowledge of the Texas Family Code as related to child abuse/neglect.
• Knowledge of normal child development and family dynamics
• Knowledge of Statewide Intake.
• Knowledge of volunteer management.
• Skill in establishing and maintaining effective working relationships with agency staff, volunteers and external community stakeholders.
• Skill in effective written and verbal communication.
• Skill in presenting in front of groups.
• Skill in computer operations to perform duties.
• Ability to organize workload.
• Ability to work with people from a variety of different backgrounds and professions.
• Ability to provide training and support to agency staff and community stakeholders.
• Ability to develop training materials.
• Bachelor’s degree and at least one year’s experience as a statewide intake specialist or supervisor required.

Nice To Haves

• Experience presenting in front of groups and curriculum development preferred.

Responsibilities

• Coordinates and delivers community education events related to recognizing and reporting abuse, neglect and exploitation, and other faith-based and community engagement topics. Education events include community presentations, panel discussions, webinars and/or conferences that can occur both in person and virtually.
• Represents SWI to external and internal stakeholders by facilitating tours, both in person and virtually, responds to inquiries pertaining to general SWI operations, performs outreach to external stakeholders and schedules community field trips for SWI staff.
• Develops intern program for SWI. Uses community resources to recruit, train and develop interns for SWI. Serves as primary contact for interns.
• Responsible for developing training curricula used by FBCE staff on DFPS topics and coordinating with other DFPS divisions as needed.
• Works closely with SWI leadership to assess further community engagement needs. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Available for work on some weekends and evenings.
• Other duties as assigned

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level