Fan Experience Event Day Associate

AMB Group, LLC • Atlanta, GA

3d • Onsite

About The Position

AMB Sports + Entertainment is seeking enthusiastic, detail-oriented individuals to assist with operational execution during our Major Events. This role offers a unique opportunity to gain hands-on experience in event management and operations while being part of some of the most exciting world-class events in Atlanta. Key Responsibilities As a Fan Experience Event Day Operations Associate, you will play a vital role in ensuring a seamless event experience for our guests.

Requirements

• Must be at least a college sophomore maintaining a minimum 3.0 GPA.
• Must be available to work weekends and late evenings, as event schedules vary.
• Must be able to perform physical labor, including lifting and moving event materials.
• Demonstrated ability to work effectively as part of a team with a positive, proactive attitude in fast-paced environments.
• Strong communication skills when engaging with fans, teammates, and staff at all levels.
• A genuine commitment to contributing to an exceptional guest experience at Mercedes-Benz Stadium.

Responsibilities

• Assist with the setup of exterior and interior signage to ensure fans are guided efficiently throughout the stadium.
• Conduct inspections of various areas to confirm stadium readiness and identify any last-minute needs before gates open.
• Observe and address lines at entry points, concessions, and other fan interaction areas to optimize wait times and improve the overall guest experience.
• Document observations and feedback during events—such as bottlenecks, signage effectiveness, operational successes, and sound quality—to provide actionable insights for enhancing future events.
• Transition signage between ingress and egress to manage fan flow as they arrive and depart.
• Support traffic management by guiding rideshare vehicles to designated pick-up and drop-off areas.
• Collaborate with MARTA staff to manage crowd flow and direct fans to public transit options during departure.
• Assist with additional operational tasks throughout the event to ensure a smooth experience from start to finish.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees