Fan Engagement Associate (Part-Time Seasonal)
About The Position
The Fan Engagement Associate plays a key role in delivering exceptional matchday and community experiences, supporting the planning and execution of fan-facing activations for Seattle Sounders FC & Seattle Reign FC. This role is ideal for someone who thrives in live, fast-paced environments and is energized by engaging directly with fans. Success in this position requires more than a passion for events. The ideal candidate is proactive, adaptable, and confident operating in dynamic settings—able to make sound decisions under pressure, manage competing priorities, and pivot quickly as plans evolve. They are comfortable serving as a point of contact on-site, using good judgment to resolve issues in the moment while knowing when to escalate. This individual brings a strong sense of ownership, remains engaged when challenges arise, and consistently demonstrates club values such as Extraordinary Communicator, Trusted Teammate, and Gritty.
Requirements
- Experience supporting live events, activations, or community engagement efforts (sports or entertainment experience preferred), or demonstrated interest in fan engagement and event execution.
- Highly organized and detail-oriented, with the ability to manage multiple priorities in fast-paced, time-sensitive environments.
- Strong interpersonal and communication skills, with the ability to engage professionally and confidently with a wide range of stakeholders, including fans, vendors, and internal teams.
- Demonstrated ability to problem-solve in real time, take initiative and independently drive solutions to completion.
- Comfortable working in dynamic, live-event settings—able to adapt quickly, stay composed under pressure, and make sound decisions when plans change.
- Proficiency in Microsoft Suite (Word, PowerPoint, SharePoint).
- Team oriented, willing to jump in and contribute where needed.
- Committed to principles of diversity, equity and inclusion, and to living club values and Mission to Create Moments, Enrich Lives, and Unify & Uplift Through Soccer, in all interactions with colleagues, partners, vendors, and fans.
- Must reside within Washington state upon date of hire.
- Must be able to facilitate own local travel.
- Must be eligible to work in the US without sponsorship.
Nice To Haves
- Photoshop skills are a plus.
Responsibilities
- Assist with planning and execution of Matchday fan experiences, pre-match events, Mascot and Matchday Assistant coordination for Street Team events & events in the Seattle Community.
- Assist in the coordination and communication with matchday performers including DJs, musical artists, and community groups participating in matchday activations.
- Help manage logistics for street team events including coordination of load-in and load-out and filing appropriate event documentation.
- Serve as a welcoming and informed presence on matchdays, representing the Fan Engagement team to fans and community stakeholders.
- Work cross-functionally with departments such as Partnership Marketing, Ticketing, RAVE Foundation, and People and Culture to align goals and execution of community activations.
- Serve as the event lead for events at the Providence Swedish Performance Center and Clubhouse.
- Track event feedback and participation data to help assess impact and improve future activations.
- Attend team meetings and contribute ideas that support club values and objectives.
- Maintain accurate inventory levels and storage of event materials at Lumen Field and the Providence Swedish Performance Center and Clubhouse, ensuring spaces remain organized, clean, and fully stocked
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
