FAMLI Premium & Wage Partners Specialist

State of Colorado•Denver, CO

41d•$58,872 - $87,027•Hybrid

About The Position

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace - and Colorado communities - with a variety of consumer protection and safety programs. This is a values-driven organization, committed to accountability, agility, collaboration, and respect. We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do. The ES Premium & Wage Partners team administers the wage reporting and premiums payment functions of the FAMLI Program in accordance with the FAMLI Act and its implementing regulations. They enforce compliance with state law and regulations to ensure the integrity of the FAMLI Program and the solvency of the FAMLI Trust Fund. The work unit is responsible for monitoring and processing premium payments and the collection of past-due balances; reviewing wage submissions for errors or duplication and securing missing wage reports; resolving payment errors; establishing, monitoring, and ensuring compliance with installment payment agreements. Position exists to educate the employer community on policies regarding employer liability; to assist employers in understanding FAMLI statutes, regulations, and compliance in filing quarterly wage reports and making premium payments; identify delinquent wage reports and premium balances and pursue collections; process refunds and reimbursements; and educate and instruct employers in their responsibilities and legal rights while protecting the interests of the Division in accordance with the Colorado Revised Statutes, Colorado Code of Regulations, and Division policies and procedures.

Requirements

Must be a current Colorado resident at time of application.
You must pass a thorough background check prior to employment which will include the E-Verify Process.
Five (5) years of relevant experience in an occupation related to the work assigned to this position
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to five (5) years
Judgment and decision making
Strong oral and written communication skills
Strong collaboration skills
Customer service skills involving email and phone communications
Strong problem solving and conflict resolution skills
Highly adaptable
Attention to detail
Solution oriented

Nice To Haves

Experience working in insurance, account management & administration
Experience with determining eligibility for government insurance programs & processing.
Understanding of private insurance industry
Experience with Salesforce

Benefits

Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
MotivateMe employee wellness program
Excellent work-life programs, such as flexible schedules, training and more
Access to participate in employer-supported employee affinity spaces
RTD EcoPass Commuter Program
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs