Family Support Program Associate (FT $18.00/hr)

Catholic Charities of Onondaga County•Syracuse, NY

14d•$18

About The Position

Overview Thrive and Change Lives At Catholic Charities over 70% of our managers were promoted from within! We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work! Flexible Work Schedules Remitted Tuition Professional Development Competitive Pay and Work Life Benefits Professional Supervision and Coaching Recognition and Appreciation Programs Opportunities for Growth and Promotion Responsibilities The Family Support Program Associate will help facilitate the transport of homeless individuals and families residig in hotels. Conduct initial diversion/intake screening prior to contacting 211 to verify homelessness eligibility of individuals and families. Support the quarantine placement of COVID individuals and families in DSS-contracted hotel. They will respond to all incoming calls from clients and/or providers, complete a diversion screening with walk-in clients prior to calling 211 to confirm homelessness eligibility. Pick up clients and transport them to the appropriate shelter as determined by 211/DSS. Support quarantine of COVID clients through proper documentation prior to their hotel. Help with placement, transportation to quarantine, and providing food, hygiene items, and ensure that clients know the hotel rules. The Homless Program Associate will transport meals/food packages to families staying in the hotels, as needed. They will work with designated hotel agencies/shelters to provide a warm client hand off. Maintain and update transportation logs and documentation via shift notes Communicate with other shift Program Associates/Caseworkers/admin as needed while ensuring there is adequate staffing prior to leaving a shift. Observes all safety rules and regulations including use of personal protective equipment. This position pays $18/hour. This is a full-time position.

Requirements

H.S. Diploma or G.E.D. with up to three (3) years relevant experience or an equivalent combination of education and relevant experience.
Valid N.Y.S. Driver’s License, Registered & Insured Vehicle
N.Y.S. Central Registry clearance

Nice To Haves

Experience working with homeless population preferred.

Responsibilities

help facilitate the transport of homeless individuals and families residig in hotels
Conduct initial diversion/intake screening prior to contacting 211 to verify homelessness eligibility of individuals and families.
Support the quarantine placement of COVID individuals and families in DSS-contracted hotel
respond to all incoming calls from clients and/or providers, complete a diversion screening with walk-in clients prior to calling 211 to confirm homelessness eligibility
Pick up clients and transport them to the appropriate shelter as determined by 211/DSS
Support quarantine of COVID clients through proper documentation prior to their hotel
Help with placement, transportation to quarantine, and providing food, hygiene items, and ensure that clients know the hotel rules
transport meals/food packages to families staying in the hotels, as needed
work with designated hotel agencies/shelters to provide a warm client hand off
Maintain and update transportation logs and documentation via shift notes
Communicate with other shift Program Associates/Caseworkers/admin as needed while ensuring there is adequate staffing prior to leaving a shift
Observes all safety rules and regulations including use of personal protective equipment