Family Services Specialist I/II

Oklahoma Human Services•Pauls Valley, OK

20h•Hybrid

About The Position

This position is located in Pauls Valley, Oklahoma. It offers an annual salary ranging from $37,440.00 for Level I to $40,248.00 for Level II, along with full state employee benefits. Occasional travel is required, necessitating a valid driver's license and car insurance. The role can be full-time in an office setting, full-time remote, or a hybrid of both. OKDHS is a Fair Chance Employer, and this is a position within the Oklahoma Civil Service.

Requirements

For Level I: two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
For Level II: a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.
For Level II: two (2) years of experience as a Family Services Specialist.
Must possess a valid driver's license and maintain required car insurance.

Responsibilities

Greet clients in a professional and kind manner via phone or in an OKDHS retail space.
Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
Interview clients in an office setting or via phone.
Manage a caseload.
Compile data and complete documentation for eligibility.
Make appropriate program referrals to community resources.
Participate in individual and staff conferences.
Attend all mandatory trainings associated with the position.