Family Service Supervisor
About The Position
NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Maui Memorial Park in Wailuku, HI. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Key Qualities We Seek at NorthStar: Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.
Requirements
- 4 or more years of solid sales experience
- Experience closing and securing the sale
- At least one year of experience in a leadership role
- Effective communication skills
- HI driver's license with a clean driving record (included in background)
- Pre-employment background check
Responsibilities
- Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors
- Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise
- Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week
- Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation
- Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results
- Report to the sales manager daily for direction setting and unit status report
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Personal and Laundry Services
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
