Family Self Sufficiency Coordinator

Housing Assistance•Hyannis, MA

8d•Onsite

About The Position

Summary/Objective Assess the needs of Family Self-Sufficiency participants and through case management, goal setting, referrals and monitoring, assist participants in achieving economic self-sufficiency. Essential Functions Maintain a thorough working knowledge of Section 8 regulations, especially as they pertain to Family Self-Sufficiency (FSS) programs, and implement best practices. Remain current with all funding source guidelines at the federal, state, and local levels. Interview and determine the eligibility of applicants for FSS; Maintain participant waitlist as necessary. Work with participants to set goals for financial self-sufficiency and reevaluate goals periodically through the required ITSP. Monitor client needs and update case records. Maintain a database of participant goals and achievements in the Data Tracking Tool. Provide accurate and timely reporting of HUD reports, EOHLC quarterly report and EOHLC annual report. Perform escrow calculations at each rent calculation and enter data in the Escrow Reconciliation Tool. Monitor escrow or savings match balances (100% accuracy) and report account balance to participants semi-annually or in accordance with EOHLC policy Provide monthly FSS data to supervisor as requested. Provide participants with one-to-one counseling/mentoring and quality case management. Maintain client files in accordance with program regulations. Maintain participant data in Tenmast/Yardi. Ensure compliance of at least 30% of FSS participants with escrow balances On-going monitoring and verification of escrow account balances (100% accuracy), and report account balance to clients semi-annually in accordance with EOHLC policy. Refer participants to HAC’s financial literacy and housing counseling workshops. Work with program representatives and intake coordinator to recruit FSS participants from the Section 8 client base. Work with program representatives and intake coordinator to ensure timely processing of any FSS Participant action through required data system. Work with Leased Housing Staff to resolve tenancy problems that could affect their participation in FSS. Ensure accurate completion of the 50058. Meet or exceed 50 FSS participants. Attend meetings of the FSS Subcommittee of the RHN Rental Assistance Committee. Convene and facilitate regular meetings of HAC’s FSS Advisory Board; recruit and cultivate new members. Network and collaborate with community agencies to maintain viability of advisory board. Develop referrals and resources with businesses, educational institutions, service providers, and other agencies to help clients achieve their goals. Additional Duties Write and distribute FSS quarterly newsletter. Organize and manage other workshops for participants as needs or resources are identified. Serve as a liaison between HAC departments as they relate to FSS. Maintain FSS Procedures Manual.

Requirements

Excellent computer skills, including knowledge of database setup and maintenance, an ability to work closely and effectively with low-income households, a good grasp of financial literacy principles, strong mathematical skills, the ability to follow and adhere to program rules and regulations.
Demonstrate the ability to plan, organize and direct activities and services, communicate effectively, secure the cooperation of others. Demonstrated characteristics of initiative and resourcefulness, courtesy, and sensitivity to participant’s needs. Demonstrated use of independent judgement.
Bachelor’s degree

Nice To Haves

FSS Certification
Familiarity with the Section 8 program

Responsibilities

Assess the needs of Family Self-Sufficiency participants
Assist participants in achieving economic self-sufficiency through case management, goal setting, referrals and monitoring
Maintain a thorough working knowledge of Section 8 regulations, especially as they pertain to Family Self-Sufficiency (FSS) programs, and implement best practices.
Remain current with all funding source guidelines at the federal, state, and local levels.
Interview and determine the eligibility of applicants for FSS; Maintain participant waitlist as necessary.
Work with participants to set goals for financial self-sufficiency and reevaluate goals periodically through the required ITSP. Monitor client needs and update case records.
Maintain a database of participant goals and achievements in the Data Tracking Tool. Provide accurate and timely reporting of HUD reports, EOHLC quarterly report and EOHLC annual report.
Perform escrow calculations at each rent calculation and enter data in the Escrow Reconciliation Tool.
Monitor escrow or savings match balances (100% accuracy) and report account balance to participants semi-annually or in accordance with EOHLC policy
Provide monthly FSS data to supervisor as requested.
Provide participants with one-to-one counseling/mentoring and quality case management.
Maintain client files in accordance with program regulations.
Maintain participant data in Tenmast/Yardi.
Ensure compliance of at least 30% of FSS participants with escrow balances
On-going monitoring and verification of escrow account balances (100% accuracy), and report account balance to clients semi-annually in accordance with EOHLC policy.
Refer participants to HAC’s financial literacy and housing counseling workshops.
Work with program representatives and intake coordinator to recruit FSS participants from the Section 8 client base.
Work with program representatives and intake coordinator to ensure timely processing of any FSS Participant action through required data system.
Work with Leased Housing Staff to resolve tenancy problems that could affect their participation in FSS.
Ensure accurate completion of the 50058.
Meet or exceed 50 FSS participants.
Attend meetings of the FSS Subcommittee of the RHN Rental Assistance Committee.
Convene and facilitate regular meetings of HAC’s FSS Advisory Board; recruit and cultivate new members. Network and collaborate with community agencies to maintain viability of advisory board.
Develop referrals and resources with businesses, educational institutions, service providers, and other agencies to help clients achieve their goals.
Write and distribute FSS quarterly newsletter.
Organize and manage other workshops for participants as needs or resources are identified.
Serve as a liaison between HAC departments as they relate to FSS.
Maintain FSS Procedures Manual.