Bilingual Case Manager

Heartland Human Care Services•Chicago, IL

12d•Onsite

About The Position

Embark on a transformative journey with us to create a profound and lasting impact on the lives of vulnerable children! We are actively searching for a passionate Family Reunification Specialist to join our dedicated team at Heartland Human Care Services. This is your chance to be an integral part of our vision, making a meaningful difference in the Chicago area. Don't miss this opportunity to contribute to a cause that truly matters. Apply now and be the positive change these children deserve!

Requirements

Bachelor’s degree in Human Services, Psychology, Social Work or related discipline is required.
Minimum one (1) year of related experience is required.
Bilingual may be required based on funder requirements.
A driver’s license with no prior suspension may be required per funder.
Bilingual may be required per funder.
Ability to speak and fluency in one (or both languages if bilingual requirement) including but not limited to the following multi-language abilities:
Ability to read and interpret documents such operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Access to regular, dependable, and timely transportation
Ability and comfortability working with people of varying socioeconomic backgrounds.
Excellent communication skills. Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.
Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to work independently and remain self-motivated with minimal direct supervision.
Strategic thought partnership and consultancy skills.

Responsibilities

Collects and assesses family background information through interviewing children, families and care providers and reviews documents from police, Child Protective Services, and other agencies.
Refers family reunification cases to partner agencies, and participates in researching, assessing, and recommending family reunification and general care options for youth.
Collaborates with funders and stakeholders engaged in service provision for children, while promoting and evaluating best-interest recommendations based on child welfare best practice standards.
Ensures individual service planning, as well as weekly meetings with minors in care be it individually or groups, to provide case management, psychoeducation preparation for care post-discharge, and linkage supports.
Participates in referring to other programs, including foster care, and the initial preparation of referral.
Manages relationships with multiple parties (i.e., family members, potential sponsors, and stakeholders) and maintain appropriate professional decorum and boundaries when dealing with each.
Provides advanced advocacy, assessment, and case management services to individuals, families and groups and establishes appropriate service/treatment plans, reviews case progress and determines case closure according to program guidelines and standards.
Provides case consultation as appropriate and develops/implements special projects such as the development of informational materials, providing training for other staff in social work and treatment/service theory, and participating in assigned professional and community activities.
Completes all necessary forms, case records and statistical reports in an accurate and in a timely manner and submits such documentation to the supervisor/manager within the designated timelines.
Participates in staff meetings, staffing, working groups as required to support the goals and the overall development and implementation of the agency’s strategic plan.
Supervises program participants individually or in groups when applicable.
Helps program participants to modify attitudes and patterns of behavior by increasing understanding of self, personal problems, and program participant's part in creating them.
Provides transportation of program participants as needed based on funder guidelines.
Assists in household maintenance responsibilities, as necessary.
Develops and maintains professional relationships with social service organizations and government agencies to enhance service delivery and to interpret Organizational programs for outside audiences.
Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, Organization plans/policies, and program guidelines.
Participates in periodic evaluative reviews and/or in-house and external staff training to ensure that he/she understands and continues to adhere to such standards.
Other duties, as assigned.