Family Engagement Specialist (26-27)

KIPP • Austin, TX

1d • Onsite

About The Position

Every member of the Team & Family at KIPP Texas Public Schools plays a critical role in ensuring our students have the skills and confidence to pursue the paths they choose - college, career and beyond. Our educators
are passionate advocates for their students and their families, working tirelessly to ensure that our students have access to opportunity. In our classrooms and across the KIPP family we embrace, honor and celebrate our differences across several characteristics that construct our unique identities in our little and big KIPPsters. We are especially committed to attracting and developing individuals who share the life experiences of our students because we believe the best work we do is grounded in the realities and experiences of our families and KIPPsters.

The School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and fair systems; working to remove obstacles to learning and find creative solutions to challenges to enable the highest level of teaching and learning; and providing best-in-class customer service to families and staff members to ensure they feel welcomed, cared for and a valued member of our community.

The Family Engagement Specialist is a school based position that ensures students and families are positioned to engage in learning on a daily basis. The Family Engagement Specialist will play a major part in building relationships with our families while setting the tone for exceptional customer service.

Requirements

• Bilingual: English and Spanish required
• Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff
• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
• Experience with managing and entering data
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Ability to establish relationships and communicate effectively with

Responsibilities

• Partners with students, staff and parents to ensure students attend school every day
• Orients families to attendance expectations for new and existing families
• Makes daily attendance calls to families and documents all attendance changes
• Captures and shares any key information or context shared during calls with families
• Participates in the weekly attendance check-in meetings with school leadership with increasing responsibilities over time
• Partners with families and students when additional attendance supports are needed
• Executes school-based re-enrollment and cultivation plans
• Support families through the re-enrollment process
• Complete application verification calls and updates application system as needed
• Assist with planning of school events and activities
• Partners with other schools to support families through school transitions
• Review and submit student attrition data reports, identify trends and work with the school leadership team to improve student attrition rates
• Ensures clear and effective communications with all community members and stakeholders
• Implement and lead parent involvement programs, ensuring engagement from families
• Manage the translation of family communications and parent meetings
• Capture pictures and videos for the school events and manage school communication platforms.
• Ensures all parent facing materials are readily available
• Schedules parent meetings with appropriate team members
• Build relationships with community partners in order to build brand awareness
• Monitors and reviews with Assistant Principal of Operations, parent and student feedback, particularly as it relates to non-instructional services and support.

Benefits

• Comprehensive medical, dental, and vision plans with coverage options for employees and their families.
• Competitive vacation and flexible paid time off (PTO) policies.
• Paid family leave.
• Flexible spending account or high-yield HSA.
• Employee assistance programs.
• KIPP also offers the following employee-paid benefits: legal plans, LifeLock identity protection, life insurance and disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees