Family Engagement and Enrollment Coordinator

PeopleorporatedFall River, MA
4d$45,760 - $48,880

About The Position

People, Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity! The Early Childhood Education Division is looking for an experienced Full-Time Family Engagement and Enrollment Coordinator to provide a wide range of activities and services to families with children enrolled in the early education program. Guided by the Principles of Family Strengthening and Support, the Coordinator will engage with parents and guardians in relationships based on equality and respect, recognizing their existing strengths, resilience, and resources. The focus of the work for the Coordinator will be to 1) improve communication between educators, specialists, and the childrens families; 2) promote engagement of parents/guardians in their childrens education; and 3) encourage greater family participation in the centers operation and activities. Responsibilities will include coordinating family events/workshops during the evenings or weekends and participating in local or statewide early education committees. The Coordinator will also serve as the liaison for enrollment and management of child care financial assistance for eligible families, including outreach, waitlist management, eligibility authorization/reauthorization, monthly billing, and tracking vouchers.

Requirements

  • Bachelor's degree or three years experience working in the human services field.
  • Knowledge of local community-based resources for children and families.
  • Skills in oral and written communication.
  • Ability to understand family support concepts and practices and facilitate parent groups and family activities.
  • Ability to cooperate and work in a team-building model.
  • Ability to participate in and undergo extensive orientation, in-service training, and supervisory observation.
  • All candidates must have a qualifying criminal background check.
  • Drivers license preferred but not required.

Responsibilities

  • Enroll children in accordance with contracting agencies; conduct initial intake and family assessment, including completion of required enrollment registration forms.
  • Determine eligibility for families to access childcare financial assistance according to EEC guidelines; facilitate placement of children on the EEC statewide financial assistance waitlist as needed; ensure that financial assistance eligibility remains current, completing re-assessment as required using the Child Care Financial Assistance (CCFA) system.
  • Maintain monthly statistical data for Community Development Block Grant (CDBG) grants through the Fall River Community Development Agency.
  • Conduct family needs assessment, making referrals to supportive services and resources as needed, including parenting education, basic needs (food, clothing, childcare, employment, transportation, etc.), and health and wellbeing (mental health, substance abuse treatment).
  • Provide case management as needed to families receiving comprehensive services through the development of a family support plan
  • Facilitate connection to services as required to meet family support goals; follow up with external case management agencies (DCF, Healthy Families, Early Intervention, etc.) as needed and as permitted by parents/guardians.
  • Attend local and regional meetings as needed to remain informed about available resources for families.
  • Report incidents of suspected abuse or neglect to the Department of Children and Families working in collaboration with the Social Worker, Program Director, and the Vice President of Childrens Services.
  • Work with the program team to deliver annual family engagement and educational programs.
  • Participate actively in program training, meetings, supervision, and evaluation as required.
  • Participate in all staff meetings and required training sessions, including in-service training, as required.
  • Perform other duties as assigned.
  • Maintain all program and Agency-required trainings.

Benefits

  • 4 weeks accrued paid time off
  • 11 paid holidays annually
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 403(b) savings plan
  • Wellness Activities and initiatives
  • Medical and Dependent Care Flexible Account
  • FREE Life and Long-term Disability Insurance
  • Short-term Disability Insurance
  • Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile)
  • Employee Assistance Program
  • Fitness Center on Site
  • Professional Developmental: Tuition Assistance Program
  • Monthly student loan payments
  • Scholarship Opportunities
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