Patient Engagement and Enrollment Coordinator

AACI•San Jose, CA

6d•$29 - $31

About The Position

The Patient Engagement and Enrollment Coordinator is responsible for internal and external outreach initiatives and activities to promote AACI health center services to community residents who lack access to health care and health insurance. This position carries out direct patient engagement activities with the goal of increasing patient enrollment for AACI’s health centers. Why AACI? Paid Holidays, Vacation, and Sick time. Comprehensive benefits, including Health Plan Options (95% premium coverage). 403(b) Retirement Plan with match. Additional pay for bilingual staff. Free Headspace mindfulness app access. Eligibility for State Loan Forgiveness Program.

Requirements

Demonstrated ability to effectively perform the responsibilities outlined above.
High School diploma or equivalent combination of relevant experience and education
Two years or more of experience in enrollment navigation, community outreach, public health, or community relations.
Experience facilitating public meetings and other public forums.
Strong written and verbal communication skills, including the ability to deliver effective presentations.
This position may require driving. A valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability policies.
Verbal and written fluency in English required

Nice To Haves

Knowledge of health care coverage plans such as Medi-Cal, Covered California, and PCAP (Santa Clara County) preferred.
Bilingual skills in a second language (particularly Spanish, Mandarin, Vietnamese) desired but not required.

Responsibilities

Develop and implement a community outreach plan to promote the services provided by the organization.
Collaborate with local organizations to build awareness of health insurance coverage options, spur enrollment, and build referral linkages.
Develop public education and information materials, presentations and displays, and distribute outreach materials to patients, community members, partner organizations and businesses.
Engage prospective patients and enroll eligible patients into appropriate insurance plans.
Reach out to patients to identify and address gaps in preventive and ongoing care.
Develop training program for community and health worker outreach.
Identify and establish relationships with community influencers (eg: Promotoras) who can increase AACI’s visibility in the community and help drive patient enrollment.
Participate in media events.
Complete other duties and related projects as assigned.