Family Care and Discipleship Coordinator

Seeds Wilderness Therapy•Montrose, CO

22d•$21 - $27•Hybrid

About The Position

The Family Care & Discipleship Coordinator is a shepherding presence for the families we serve—walking with parents from their very first inquiry until long after their child graduates. This role creates a safe, prayerful, and deeply relational pathway for families as they navigate crisis, healing, and transformation. Functioning as a biblical deacon within Seeds Wilderness Way, the Coordinator embodies the heart of Jesus through humility, compassion, clarity, and steadfast support. They serve as the primary guide and point of contact for parents, offering prayer, encouragement, and spiritual companionship while stewarding the practical systems that keep families connected to their child’s progress. This role bridges the spiritual and the practical—holding space for discipleship and shepherding/pastoral care while managing admissions, communication, case flow, and the ongoing relational journey of each family as well as promoting and sales for other Seeds programs to the families being served. The Coordinator ensures that parents feel seen, known, and supported, and that they receive timely, accurate updates throughout their child’s time in the field. At its core, this position is about discipling families, supporting the therapeutic therapeutic /field staff teams, and helping parents encounter the peace, presence, and hope of Jesus in the midst of their journey. The Coordinator serves as a steady, trustworthy guide—offering encouragement, truth, and practical help as families move toward restoration.

Requirements

Live a life aligned with Scripture and the teachings of Jesus Christ.
Model the biblical qualifications of a deacon (1 Timothy 3, Titus 1).
Maintain a posture of prayer, humility, and dependence on the Holy Spirit.
Engage parents with pastoral care, encouragement, and spiritual support.
Participate in Seeds’ rhythms of prayer, worship, and ministry culture.
Represent Seeds with integrity, compassion, and Christlike character in all interactions.
All new applicants reviewed daily
All follow-up calls completed by end of week.
CRM notes and documents up-to-date.
Onboarding logistics current and accurate.
Weekly parent calls completed.
IRs reviewed and reported within 24 hours.
Parent visit and graduation check-off plans current.

Nice To Haves

relational and discipling skills
parenting or grand parenting experience
office/admin skills
sales

Responsibilities

Monitor new parent inquiries and respond promptly with warmth and clarity.
Guide families through the admissions and intake process with compassion, prayer, and practical support.
Meet with parents exploring Seeds as an option and help them discern next steps.
While this is a care/discipleship position, there is a level of relational sales that is very important. Promoting Seeds to the family is the programming we offer.
Recommend placement with Seeds or alternative programs
Schedule admissions meetings with parents and the Clinical Director.
Track admissions progress in CRM and ensure all steps are completed.
Coordinate onboarding logistics, including medical screens, ICPC, and arrival planning.
Provide resources, FAQs, and spiritual encouragement during admissions.
Serve as the single point of contact for parents from application to graduation.
Walk with parents through their own discipleship and healing journey (hand‑holding, coaching, encouragement—not formal teaching).
Provide weekly updates, answer questions, and soothe anxieties with compassion and clarity.
Maintain ongoing communication with therapists and field staff to ensure parents receive accurate, timely updates.
Provide coaching, prayer, and spiritual guidance as families navigate crisis and transformation.
Coordinate onsite parent training workshops with field and therapeutic staff on a case-by-case basis.
Coordinate transport, start dates, midterm parent visits, and graduation trips.
Track medical updates and medication refills and communicate changes to parents.
Ensure parents receive accurate, timely, and compassionate communication throughout their child’s stay.
Gather testimonials and stories from parents to support Seeds’ mission and outreach.
Assist in creating parent-facing content for blogs, newsletters, and resource libraries.
Conduct light research to support parent-facing marketing efforts and resource development.