FACT Team Leader

Mental Health Resource Center•Jacksonville, FL

About The Position

This is an ideal opportunity for an individual who enjoys working in a team atmosphere and is dedicated to providing both behavioral health care and social services to the individuals we serve in the community. The FACT Program is a multi-disciplinary, clinical team that assumes responsibility for directly providing needed treatment, rehabilitation and support services to adult persons with severe and persistent mental illness promoting recovery, empowerment, self-determination, and decision-making for each FACT participant. Some of the responsibilities of the FACT team include providing clinical and supportive services through advocacy, crisis intervention, assessments, evaluations, treatment planning, case management, and medication management. Participants are also provided with community referrals, symptom education, work-related vocational and educational services, social and interpersonal relationship training, and support for the participants’ families and caregivers. Most of a FACT team member's day is spent in the community completing many of the above duties. Only about 15% of their time is spent in the office. Company vehicles are available, however, members of the FACT team also need to use their personal vehicles to provide services and are eligible for reimbursement for mileage. The FACT team operates both during and after normal business hours, rotates holiday and weekend responsibilities, and team members rotate carrying an emergency on-call cell phone. For registered interns with the state of Florida, MHRC will provide assistance with the cost of clinical supervision needed for state licensing.

Requirements

In order to be considered candidates must have a Master’s degree in Psychology, Counseling, Social Work, Psychiatric Rehabilitation, or human services related field.
Three years of experience working with adults with severe and persistent mental illness (i.e. schizophrenia, bipolar disorder, borderline personality disorder) is required.
One year of supervisory experience is required.
Valid Florida License as LMHC, LMFT, or LCSW required.
Each member of the FACT team must meet MHRC/RBHS vehicle driver requirements, including a valid Florida Driver's License, automobile insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits, and no more than eight points on their license for any combination of violations.
The FACT Team Leader position requires individual and group interaction with persons who have a serious and persistent mental illness in their home environment, a closed office, hospital, nursing home, and/or locked unit.
The FACT Team Leader needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately.
Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals.

Nice To Haves

Experience with DBT therapy techniques preferred.

Responsibilities

Clinical Assesses and screens potential individuals for FACT services.
Directs and coordinates the admission process and the treatment, rehabilitation, and support services of the program in coordination with the psychiatrist.
Assigns 3- 5 staff for each Individual Treatment Team (ITT) and a primary case manager.
Directs and coordinates the completion of the initial and comprehensive assessments and oversees the development of the individual’s recovery plan.
Provides clinical supervision of the development of the initial and comprehensive recovery plans and leads recovery planning meetings.
Directs and coordinates the FACT team’s services in coordination with the FACT Psychiatrist.
Provides direct clinical treatment, rehabilitation, and support services to persons served by the program.
Coordinates the daily organizational meetings to ensure the team’s work of the day is scheduled and participants’ identified needs are met and appropriate services are provided.
Functions as a practicing clinician on the team.
Participates in providing 24-hour on-call coverage for the FACT program.
Provides clinical supervision to all FACT staff and provides clinical backup, crisis intervention, and consultation after regular business hours.
Provides and ensures staff is trained in and carries out evidenced-based best practices (e.g. motivational interviewing, trauma-informed care, WRAP).
Monitors for trauma, abuse, and neglect and uses appropriate reporting mechanisms.
Reviews documentation to ensure the timely and appropriate treatment to the individuals served, which meets State requirements and MHRC Medical Records Standards.
Administrative Compiles and submits monthly and quarterly program reports and other reports as required or assigned.
Monitors the disbursement and tracking of enhancement dollars.
Coordinates and monitors the documentation and delivery of FACT services.
Evaluates program effectiveness and work with Director and Associate Director to recommend corrective action plans when problems are identified.
Monitors and evaluates program records in achieving goals for outcomes, direct service, the State contract, etc., and works with the Director and Associate Director to recommend corrective action plans when problems are identified.
Ensures staff work hours are scheduled to ensure adequate coverage for day, evening, weekend, and holiday shifts and on-call hours.
Monitors the delivery of psychiatric services.
Assists in the developing and monitoring of the FACT budget.
Develops, maintains, and ensures compliance with program policies and procedures.
Monitors the collection of data to evaluate program effectiveness and other quality improvement activities.
Supervises medical records management assuring medical records are in compliance with MHRC policies and procedures and in accordance with contractual and licensing requirements.
Ensures programs compliance with PACT Model and State contract.
Staff Monitoring Conducts regular program staff meetings, as well as individual supervision of each staff member.
Facilitates peer reviews.
Identifies needs for staff training, makes recommendations for in-service training, provides documentation for all training for employee files, and makes recommendations for staff to attend educational sessions.
Facilitates recruitment, hiring, orientation, retention, evaluation, and employee relations in coordination with the Director of FACT Programs and the Human Resource Department.

Benefits

Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403b
PTO
Paid Holidays
Flexible Spending Account
Employee Assistance Program
MHRC offers assistance with Clinical Supervision hours for Masters Level Registered Interns in full-time positions.