Facility Operations Coordinator
About The Position
The Facility Operations Coordinator provides leadership for the daily, evening, and weekend operations of all indoor and outdoor recreation facilities. The specific indoor facilities include the Student Recreation Center, Rams Head Recreation Center, Fetzer Hall, and Woollen Gym. Hooker Fields and Finley Fields are the primary outdoor facilities. The Facility Operations Coordinator oversees all open recreation, implements policies and procedures, maintains equipment, supervises facility logistics, and monitors policy enforcement and access control. The position works closely and communicates with the Member Services and Events Coordinator to ensure event and reservation schedules and logistics occur without issue or conflicts. The Facility Operations Coordinator provides on-site support and customer service for reservations, internal groups, student organizations, and external events in Campus Recreation facilities. In addition, the position coordinates on-site communication and collaboration efforts with Facilities, Services, Grounds Services, and Housekeeping Services to complete maintenance and cleaning projects for facilities. Also, Coordinator completes regular facility, safety and fitness equipment inspections and develops, maintains, and distributes facility and equipment cleaning schedules. The Coordinator is responsible for recruiting, hiring, training, and supervising approximately 100 Facility and Operations student employees who work across all Campus Recreation facilities. The position tracks and maintains employee records, creates staff schedules, provides instruction, creates policies and procedures, and provides on-going and annual feedback for student employees. This position also oversees equipment check-out operations, inspects equipment, and maintains inventories for all housekeeping and custodial supplies. The Coordinator reports all facility, equipment, and/or technology issues to the Assistant Director of Facilities and Operations. Another primary responsibility is the creation and implementation of assessment methods to determine customer satisfaction, participant needs, and facility and equipment use patterns. This position reports to the Assistant Director of Facilities and Operations. Work Schedule Monday – Friday, 10:00am – 6:00pm Weekend and evening work may be required.
Responsibilities
- Oversees daily, evening, and weekend operations of indoor and outdoor recreation facilities.
- Implements policies and procedures.
- Maintains equipment and supervises facility logistics.
- Monitors policy enforcement and access control.
- Communicates with the Member Services and Events Coordinator.
- Provides on-site support and customer service for reservations and events.
- Coordinates on-site communication and collaboration efforts with Facilities, Services, Grounds Services, and Housekeeping Services.
- Completes facility, safety, and fitness equipment inspections.
- Develops and maintains facility and equipment cleaning schedules.
- Recruits, hires, trains, and supervises approximately 100 Facility and Operations student employees.
- Tracks and maintains employee records and creates staff schedules.
- Oversees equipment check-out operations and maintains inventories for housekeeping and custodial supplies.
- Reports facility, equipment, and/or technology issues to the Assistant Director of Facilities and Operations.
- Creates and implements assessment methods to determine customer satisfaction, participant needs, and facility and equipment use patterns.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
