Facility Coordinator

JLL•Goleta, CA

3d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves - The Facilities Coordinator will provide support to the Site and/or Facility team with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services, and other general duties as requested. The person in this role will also proactively develop and maintain client relationships ensuring that expected service levels are achieved. What is your day to day? Actively support an environment of teamwork, cooperation, performance excellence, and personal success, in accordance with all agreed policies, procedures and contract scope. Assist Facility Management Team with tactical planning for the team’s goals and objectives Provide facility specific assistance to the project management team as needed or requested Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion. Build supplier relationships and assist vendors with site visits, onboarding, and other needs as necessary Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. Assist with the coordination and scheduling of maintenance activities and the procurement of vendors and service as required. Update and maintain accurate records and official documentation for the site/s, ensuring appropriate follow up with vendors, stakeholders, and clients. Provide general overall facility management services including continuous monitoring of office/facility Act as an interface with client, visitors, and guests Conduct daily walkthroughs to ensure clean and organized office. Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service. Provide direction/information to vendors, facilities staff, and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption Coordinate the delivery of site amenities and support moves as required, acting as the site key point of contact. Provide coordination and support events, meeting and conference facilities as required. Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained and the provision of a safe workplace. Assist with asset data entry and updates into the CMMS platform; update and maintain accurate records and official documentation for the site/s . Testing of CMMS functionalities as needed Assist with the creation and dissemination of reports and required Deliver an exceptional quality of service, as reflected by client feedback.

Requirements

2+ years’ experience with Facility or Property Administration
GED or High school diploma
Superior customer service skills and orientation
Excellent listening, verbal, and written communication skills
Ability to multi-task, plan and manage under time constraints
Proficient in MS Office and MS Share Point; must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
Computer proficiency in CMMS/Work Order systems
US citizenship is required for this position due to government contract requirements

Nice To Haves

Ability to work without direct supervision
Strong organizational skills and collaborative style

Responsibilities

Actively support an environment of teamwork, cooperation, performance excellence, and personal success, in accordance with all agreed policies, procedures and contract scope.
Assist Facility Management Team with tactical planning for the team’s goals and objectives
Provide facility specific assistance to the project management team as needed or requested
Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
Build supplier relationships and assist vendors with site visits, onboarding, and other needs as necessary
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
Assist with the coordination and scheduling of maintenance activities and the procurement of vendors and service as required.
Update and maintain accurate records and official documentation for the site/s, ensuring appropriate follow up with vendors, stakeholders, and clients.
Provide general overall facility management services including continuous monitoring of office/facility
Act as an interface with client, visitors, and guests
Conduct daily walkthroughs to ensure clean and organized office.
Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
Provide direction/information to vendors, facilities staff, and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption
Coordinate the delivery of site amenities and support moves as required, acting as the site key point of contact.
Provide coordination and support events, meeting and conference facilities as required.
Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained and the provision of a safe workplace.
Assist with asset data entry and updates into the CMMS platform; update and maintain accurate records and official documentation for the site/s .
Testing of CMMS functionalities as needed
Assist with the creation and dissemination of reports and required
Deliver an exceptional quality of service, as reflected by client feedback.