Facility Monitor- RHJ-L

RECREATION CENTERS OF SUN CITY WEST INC•Sun City West, AZ

10d•$15•Onsite

About The Position

To perform a variety of functions to ensure that the Association facilities are used only by members and qualified guests; to perform a variety of tasks relative to assigned area of responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES : (This list is not intended to detail all aspects of the assigned work but is representative of the job’s overall responsibilities.) • Greet members and guests in a courteous manner. • Using a Point of Sale (POS) computer system, check members and guests into facility. • Responsible for maintaining a clean and orderly work area. • Perform emergency clean ups when Facility Assistants are unavailable. • Perform walk abouts throughout the assigned facility per individual site requirements. • Set up and maintain equipment in assigned area in a safe operating condition. • Create and request maintenance or repair orders as needed. • Ensure facility rules are followed by members and their guest’s ensuring admittance follows guidelines related to guests. • Call 911 in emergency situations and assist emergency medical and fire personnel in locating members in need and helping with evacuations. • Maintain awareness of the location of life saving equipment. • Respond to inquiries from members of the community, staff, guests. • Explain facility rules and guidelines. • As necessary, resolve complaints and/or know when to escalate a concern to supervisors as necessary. • Replenish supplies and materials as needed. • Ensure all recreation areas are maintained in a clean and safe manner. • Perform other duties and responsibilities as assigned. • Maintain a consistent record of acceptable attendance and punctuality according to policy guidelines. • Dependent upon assigned shift, may be required to open and/or close the assigned area. • Specific job duties when assigned to the R.H. Johnson facility: o Sell guest cards using the POS system. o Sell food and light snack items using POS system. o Must obtain and maintain a current food handler permit. o Balance the cash drawer at end of shift.

Requirements

Sufficient Training and education to demonstrate possession of required knowledge, skills and qualifications are required.
High school diploma or general education degree (GED)
Previous customer service experience
Must have computer knowledge and the ability to perform simple computer functions
Ability to follow instructions where there are several processes
Ability to verbally communicate business and safety information in English with customers, co-workers, supervisors, or others whose primary language is English
Ability to handle cash, make correct change using U.S. currency
Balance cash drawer includes counting and documenting cash counts

Responsibilities

Greet members and guests in a courteous manner.
Using a Point of Sale (POS) computer system, check members and guests into facility.
Responsible for maintaining a clean and orderly work area.
Perform emergency clean ups when Facility Assistants are unavailable.
Perform walk abouts throughout the assigned facility per individual site requirements.
Set up and maintain equipment in assigned area in a safe operating condition.
Create and request maintenance or repair orders as needed.
Ensure facility rules are followed by members and their guest’s ensuring admittance follows guidelines related to guests.
Call 911 in emergency situations and assist emergency medical and fire personnel in locating members in need and helping with evacuations.
Maintain awareness of the location of life saving equipment.
Respond to inquiries from members of the community, staff, guests.
Explain facility rules and guidelines.
As necessary, resolve complaints and/or know when to escalate a concern to supervisors as necessary.
Replenish supplies and materials as needed.
Ensure all recreation areas are maintained in a clean and safe manner.
Perform other duties and responsibilities as assigned.
Maintain a consistent record of acceptable attendance and punctuality according to policy guidelines.
Dependent upon assigned shift, may be required to open and/or close the assigned area.
Sell guest cards using the POS system.
Sell food and light snack items using POS system.
Must obtain and maintain a current food handler permit.
Balance the cash drawer at end of shift.