Facility Maintenance Specialist

JLL•Cambridge, MA

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facility Maintenance Specialist - JLL What this job involves: The Facility Maintenance Specialist performs preventive and corrective maintenance on critical life sciences facility system. This role ensures optimal operational performance, regulatory compliance, and safety standards while supporting mission-critical research operations within a highly regulated environment. The position requires technical knowledge of Electrical, HVAC, Piping/Plumbing, and other disciplines to maintain facility infrastructure with minimal disruption to client operations. What your day-to-day will look like: Maintenance Operations Execute planned and reactive maintenance activities, including troubleshooting and repair of facility equipment such as HVAC systems, laboratory equipment, clean utilities (purified water, compressed air), and facility infrastructure Perform scheduled preventive maintenance on Mechanical, Plumbing, Fire, Life Safety, and Control systems to maintain applicable standards Conduct corrective maintenance and repairs to minimize downtime while ensuring work is accomplished with minimum disruption to client operations and followed by adequate clean-up Perform preventive maintenance and repairs on systems including pH neutralization, RODI, compressed air, vacuum systems, lighting, electrical generators, and security card readers Critical Systems Support: Monitor and maintain environmental control systems including temperature, humidity, air pressure differentials, and air quality parameters essential for life sciences operations Prioritizing all maintenance activities, planned shutdowns and restarts in support of uninterrupted research operations. Participating in incident response for facility issues impacting laboratory operations Maintain building systems such as the Building Automation System, Lighting Control System, and Access Control Perform daily systems rounds utilizing BAS and visual inspections to evaluate critical systems for alarms and out of tolerance conditions Support backup power systems, emergency generators, and uninterruptible power supplies while responding to system alarms following established protocols Facility Services Management: Collaborate with Operations, EHS, Security, IT, and Research teams, and serve as a point of contact for facility‑related escalations affecting lab users Coordinate efforts in small and medium sized projects, managing time and scheduling visits by necessary vendors Manage vendors for routine maintenance and emergency repairs in office and laboratory spaces Evaluate vendors and suppliers regularly regarding quality and competitive pricing Support receiving and distribution of packages, mail, and deliveries Support energy efficiency, sustainability initiatives, and continuous improvement efforts related to facility operations Building Operations: Conduct regular building rounds to perform inspections of building areas for leaks, damage, non-functioning fixtures, and other deficiencies Perform carpentry tasks including wall repair, painting, hanging writing boards and shelving, and window/door hardware repair Provide basic locksmithing services including repair or replacement of door hardware, closers, locks, and cylinders Support room configuration activities such as moving chairs and tables for meetings, events, or business needs Lab Operations: Support lab moves, space reconfigurations, and coordination during renovations or infrastructure upgrades to better reflect day‑to‑day ALSC needs. Lab glass wash management Compliance and Safety: Utilize good documentation practices for maintenance records, work orders, and inspection logs. Audit readiness - Support internal audits and regulatory readiness activities typical of a life sciences site Liaison with Environmental Health & Safety to ensure compliance with all local, state, federal guidelines and Astellas global policies Comply with departmental policy for safe storage, usage, and disposal of hazardous materials while maintaining a clean and safe workplace Removal of lab waste, weekly shower/eyewash testing and monthly fire extinguisher inspections. Client Service: Provide responsive support for facility-related requests while maintaining professional client relationships Review monthly client service request summaries to pinpoint and correct recurrent operational problems. Lead and assist with event setup/teardown activities including electrical, audio-visual coordination, and security coordination as needed. Provide after-hours support for critical alarm response, critical system failures and emergency situations, coordinating with operations teams to minimize impact on research activities. Commitment to maintaining current knowledge of safety protocols for working in controlled environments Review monthly client service request summaries to pinpoint and correct recurrent operational problems.

Requirements

High school diploma or GED.
Minimum 2-5 years of facility maintenance experience.
Demonstrated organizational skills, particularly in day-to-day maintenance operations and ability to manage vendors onsite.
Strong analytical, problem solving, and organizational skills.
Good written and verbal communication skills.
Basic proficiency with Microsoft Office applications.
Ability to analyze operation of various systems, determine cause of problems/malfunctions, and take corrective action as required.
Must maintain current driver's license and ability to pass background check and drug screening required for life sciences facility access
Ability to stand, sit, and walk for extended periods
Capability to bend, sit, kneel, squat, stand, reach, and lay as required to access equipment components
Ability to lift up to 50 pounds, work in confined spaces, and navigate facility infrastructure
Comfortable working with personal protective equipment (PPE) and in controlled environmental conditions

Nice To Haves

Two or more years' experience in pharmaceutical or academic research/laboratory environment
Trade licenses in HVAC, Electrical, and/or Plumbing systems
Understanding of HVAC, Electrical, and/or Plumbing systems for research facilities
EPA Universal CFC certification
OSHA 10-hour or 30-hour safety training
Additional certifications in relevant trades are highly desirable

Responsibilities

Maintenance Operations Execute planned and reactive maintenance activities, including troubleshooting and repair of facility equipment such as HVAC systems, laboratory equipment, clean utilities (purified water, compressed air), and facility infrastructure
Perform scheduled preventive maintenance on Mechanical, Plumbing, Fire, Life Safety, and Control systems to maintain applicable standards
Conduct corrective maintenance and repairs to minimize downtime while ensuring work is accomplished with minimum disruption to client operations and followed by adequate clean-up
Perform preventive maintenance and repairs on systems including pH neutralization, RODI, compressed air, vacuum systems, lighting, electrical generators, and security card readers
Critical Systems Support: Monitor and maintain environmental control systems including temperature, humidity, air pressure differentials, and air quality parameters essential for life sciences operations
Prioritizing all maintenance activities, planned shutdowns and restarts in support of uninterrupted research operations.
Participating in incident response for facility issues impacting laboratory operations
Maintain building systems such as the Building Automation System, Lighting Control System, and Access Control
Perform daily systems rounds utilizing BAS and visual inspections to evaluate critical systems for alarms and out of tolerance conditions
Support backup power systems, emergency generators, and uninterruptible power supplies while responding to system alarms following established protocols
Facility Services Management: Collaborate with Operations, EHS, Security, IT, and Research teams, and serve as a point of contact for facility‑related escalations affecting lab users
Coordinate efforts in small and medium sized projects, managing time and scheduling visits by necessary vendors
Manage vendors for routine maintenance and emergency repairs in office and laboratory spaces
Evaluate vendors and suppliers regularly regarding quality and competitive pricing
Support receiving and distribution of packages, mail, and deliveries
Support energy efficiency, sustainability initiatives, and continuous improvement efforts related to facility operations
Building Operations: Conduct regular building rounds to perform inspections of building areas for leaks, damage, non-functioning fixtures, and other deficiencies
Perform carpentry tasks including wall repair, painting, hanging writing boards and shelving, and window/door hardware repair
Provide basic locksmithing services including repair or replacement of door hardware, closers, locks, and cylinders
Support room configuration activities such as moving chairs and tables for meetings, events, or business needs
Lab Operations: Support lab moves, space reconfigurations, and coordination during renovations or infrastructure upgrades to better reflect day‑to‑day ALSC needs.
Lab glass wash management
Compliance and Safety: Utilize good documentation practices for maintenance records, work orders, and inspection logs.
Audit readiness - Support internal audits and regulatory readiness activities typical of a life sciences site
Liaison with Environmental Health & Safety to ensure compliance with all local, state, federal guidelines and Astellas global policies
Comply with departmental policy for safe storage, usage, and disposal of hazardous materials while maintaining a clean and safe workplace
Removal of lab waste, weekly shower/eyewash testing and monthly fire extinguisher inspections.
Client Service: Provide responsive support for facility-related requests while maintaining professional client relationships
Review monthly client service request summaries to pinpoint and correct recurrent operational problems.
Lead and assist with event setup/teardown activities including electrical, audio-visual coordination, and security coordination as needed.
Provide after-hours support for critical alarm response, critical system failures and emergency situations, coordinating with operations teams to minimize impact on research activities.
Commitment to maintaining current knowledge of safety protocols for working in controlled environments
Review monthly client service request summaries to pinpoint and correct recurrent operational problems.