Facilities Supervisor

The Concord Group, LLCBedford, NH
Onsite

About The Position

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Concord Group is looking for a Facilities Supervisor that will report directly to our Manager of Real Estate. In this role, responsibilities would include managing direct personnel reports within the mailroom, courier, and maintenance areas, as well as the overall functionality of the department. Work is performed independently.

Requirements

  • Bachelor’s degree from four-year college or university; or several years of similar prior work experience preferred
  • Experience in a supervisory position over facilities operations is preferred
  • Proficiency in Microsoft Office Suite and ability to learn new software platforms
  • Ability to travel to branches in VT, NH, ME and MA as needed
  • Ability to read, write and interpret documents such as instructions, policy and procedure manuals
  • Excellent communication skills within oral and written forms and possess good problem resolution skills
  • Ability to strategically plan and be adaptable to business changes
  • Demonstrates management skills such as directing the activities of the staff, motivation, training, discipline and the development of associates
  • Hold and maintain a valid driver’s license; maintain an excellent driving record
  • Able to lift and carry up to 35-50 pounds

Nice To Haves

  • Bachelor’s degree from four-year college or university
  • Experience in a supervisory position over facilities operations

Responsibilities

  • Oversee the administration needs of the mail center
  • Record keeping of mailroom costs and activities
  • Oversee the processing of incoming and outgoing mail
  • Manage logistics, assisting and directing internal deliveries
  • Knowledge of postal regulations and liaison between the company and mail providers (UPS, Fed Ex, Etc.)
  • Manage the maintenance and operations of company branches and office sites
  • Negotiate and oversee vendor contracts and service agreements
  • Manage invoices and contracts
  • Demonstrate attention to detail, work with department budget
  • Manage and oversee direct reports in mailroom, maintenance and courier services
  • Communicate effectively with leadership
  • Make suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees
  • Report to management the progress and problems with meeting Company objectives
  • Plan, assign, and direct work to meet Company objectives
  • Train associates and conducting performance appraisals
  • Interview prospective associates

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Generous paid time off program for vacation, personal, sick time, and holiday pay
  • Parental leave
  • Adoption assistance
  • Fertility treatment assistance
  • Competitive 401(k) plan with company match
  • Gym member/fitness class reimbursement
  • Additional resources and programs that encourage professional growth and overall wellness
  • Bonus opportunities
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