FACILITIES PERFORMANCE ANALYST

JLL•Mobile, AL

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary The Facilities Performance Analyst will play a pivotal role in evaluating and optimizing the facility department’s performance, identifying areas for improvement and implementing solutions to maximize department efficiency. Conduct performance analysis to identify areas of improvement in systems, processes and products. Analyze trends and make recommendations for process improvements to inform leadership’s decision-making. This position will be managed by the Sr. Facilities Manager - Industrial Operations, will not have direct reports. Location: Mobile, AL (ONSITE)

Requirements

Working knowledge and application of OSHA, ISO, NFPA, ANSI, and ADA standards required. General knowledge of FAA, EASA, and ICAO standards.
Current in industry trends, best practices, and technology, ability to read blueprints, construction drawings, and experience with large construction/renovation projects
Knowledge of estimating, budgeting, and scheduling practices
Strong knowledge of financial budgeting and scheduling practices
General knowledge and understanding of quality and process approaches/theory
Analytical and quantitative skills
Superior customer service skills and orientation
Strong written and oral communication skills
Ability to maintain professionalism at all times under stressful situations
Ability to plan and manage work under time constraints in a fast paced environment
Ability to multitask and work without direct supervision
Strong organizational skills and collaborative style
Possess effective interpersonal skills and have the ability to work with people at all levels of the organization
General office, CMMS, Microsoft Project or similar Project Management software
Working knowledge and application of OSHA, ISO, NFPA, ANSI, and ADA standards required. General knowledge of FAA, EASA, and ICAO standards.
Current in industry trends, best practices, and technology, ability to read blueprints, construction drawings, and experience with large construction/renovation projects
Associates degree in facilities management, building, business or other related field
2+ years of work experience in business analytics, corporate real estate operations or operations analytics

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Focus on collecting, analyzing and reporting regularly to Sr. Facility Manager - Industrial Operations on all department priorities. (30%)
Support for a purposeful environment to realize standardized and consistent service delivery, information symmetry, enhanced communication, accountability and prioritization alignment, clear roles and responsibilities, alignment across FMRE organization, risk mitigation and relationship management. (30%)
Focus on developing strong client relationships and to synthesize client needs to support a tailored suite of integrated portfolio services. (10%)
Oversight on providing a consistent consolidated reporting process. (10%)
Analytical approach to reporting on data from all FMRE tools. Expertise and ownership in analyzing data in tools and reporting out regularly per requests from FMRE leadership team. (10%)
Ownership on ensuring solutions are successfully implemented by removing roadblocks or facilitating reprioritization conversations among relevant stakeholders through connecting with FMRE leadership team. (5%)
Access to the broader JLL platform to deliver portfolio specific insights, best practices, and subject matter expertise. (5%)
Prepare reports and control expenditures in accordance with budget allocations.
Assists in development, implementation and maintenance of new and existing standards of practice for operational management activities
Provides counsel to Workplace leadership and other related functions such as finance, procurement, HR, Security, Health & Safety.
Coordinates with facility customers and stakeholders and manages those relationships.
Ensures effective, timely written and oral communication with consultants and internal customers.
Recommend and manage initiatives to increase and improve service delivery considering both cost and quality.
Other duties as assigned