The Facility Operations Manager oversees day-to-day facility operations across multiple client sites, ensuring service delivery meets client standards, SLAs, and governance expectations. This role manages both soft services (custodial, waste, office services) and hard services (MEP/HVAC, electrical, plumbing, and building systems), while serving as the primary point of contact for client escalations and operational requests. The position requires strong leadership communication skills, customer service, and technical coordination in a fast-paced, client-facing environment. The Facility Operations Manager ensures disciplined use of CMMS for work order management, maintains compliance with safety and regulatory requirements, and drives consistent, high-quality service delivery.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees