Facilities Operations Manager, Christian Brothers University

Aramark • Memphis, TN

2d • $75,000 - $90,000 • Onsite

About The Position

The Facilities Operations Manager is the day-to-day operational leader for campus custodial operations and grounds maintenance at Christian Brothers University. This role is responsible for all custodial operations, grounds services, staffing, quality standards, and project execution across the campus.

This position requires prior experience operating within a higher education environment. The successful candidate understands the unique rhythms, expectations, and stakeholder dynamics of a college campus and can lead facilities operations accordingly.

Requirements

• 3-5 years of experience managing facilities or custodial operations in a higher education environment
• Experience must be within a college or university campus setting
• Proven experience leading frontline teams and supervisors
• Demonstrated success managing: Custodial programs Staffing models and schedules Quality standards and inspections Seasonal campus projects (e.g., summer turnover)

Responsibilities

• Lead all custodial services across campus, ensuring buildings meet higher-education cleanliness, safety, and presentation standards
• Manage staffing plans, schedules, and coverage aligned to academic calendars, residence life, and campus events
• Plan and execute summer residence hall turnover (“flip”), deep cleaning, and intersession projects
• Conduct routine inspections and audits; resolve deficiencies quickly and professionally
• Manage, coach, and hold accountable frontline custodial staff and supervisors
• Oversee hiring, training, performance management, and corrective action
• Maintain consistent standards for attendance, productivity, and service quality
• Oversee the grounds and athletic fields program
• Manage vendor performance, schedules, and service delivery to meet campus expectations
• Address performance issues promptly and decisively
• Oversee payroll, inventory, budgeting, and cost controls
• Monitor labor and supply spend and manage within approved budgets
• Ensure accurate reporting and documentation
• Serve as the primary facilities operations contact for university administration, housing, athletics, and facilities leadership
• Communicate clearly, respond quickly, and build trust through consistent execution
• Anticipate needs and resolve issues before escalation

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed