Facilities Operations Coordinator

M.C. Dean, Inc•Tysons, VA

6h•Onsite

About The Position

The Facilities Coordinator supports the day-to-day operations, tenant experience, and space planning of the organization’s multi-story headquarters building, while also assisting with remote operational support for several additional facilities. This early-career role focuses on vendor coordination, service request management, workplace support, and documentation, under the guidance of the Corporate Facilities Manager. All facilities services, operations, and maintenance are delivered by external service providers.

Requirements

Bachelor’s degree or higher in a related field
0+ years of experience in facilities, property management, or operations
Strong organizational and communication skills
Ability to manage multiple tasks and coordinate vendors
Proficiency with Microsoft Office tools

Nice To Haves

At least 1 year of prior related experience
Experience working with external service providers
Familiarity with CMMS or service request systems
Exposure to corporate or commercial office environments

Responsibilities

Support daily operations of the HQ building and assist with routine walkthroughs
Serve as an on-site point of contact for employees, visitors, and vendors
Monitor cleanliness, comfort, lighting, and general condition of common areas
Assist with building schedules, access requests, and operational notices
Track and follow up on service issues to ensure timely resolution
Provide coordination support for assigned remote facilities
Serve as a facilities contact for basic requests and escalations
Track service requests and vendor activities remotely
Assist with reporting, documentation, and follow-up for remote sites
Travel to remote locations periodically as required
Enter, track, and close work orders in CMMS or service platforms
Coordinate vendor access, badging, and escorts as required
Maintain vendor contact lists and service schedules
Review service reports and completion documentation
Escalate service delays or issues to the Corporate Facilities Manager
Support preventive maintenance tracking for building systems
Assist with inspection scheduling, testing, and certifications
Collect and organize maintenance reports and deficiency logs
Help maintain asset lists, warranties, and service records
Support emergency response coordination as directed
Serve as a responsive, customer-service–focused contact for facilities-related requests and inquiries
Provide timely updates on request status, maintenance activities, and facility changes.
Support conference room setups, meetings, and events
Assist with employee onboarding and move-in support
Help communicate planned maintenance and service interruptions
Support executive and VIP visits at HQ
Maintain floor plans, seating charts, and space data
Assist with office moves, seating changes, and furniture coordination
Support Moves, Adds, and Changes (MAC) activities
Coordinate with furniture vendors and movers
Coordinate small projects or office improvements under the guidance of the Corporate Facilities Manager
Ensure space changes align with safety and building standards
Assist with tracking facilities expenses
Help review vendor invoices for accuracy
Support budget reporting and documentation
Assist with CapEx tracking and project files
Identify cost-saving opportunities for review
Maintain organized records, including maintenance logs, compliance documentation, and asset information
Support safety inspections and audits
Assist with emergency preparedness activities and drills
Help maintain incident and safety logs
Track compliance documentation and certifications
Escalate safety concerns promptly
Maintain facilities databases and document repositories
Assist with weekly and monthly reporting
Track KPIs such as response times and issue resolution
Document SOPs and basic procedures
Provide regular status updates to the Corporate Facilities Manager