Facilities Manager

American 1 Credit Union•Jackson, MI

9h•$77,000 - $90,000•Onsite

About The Position

The Facilities Manager plays a vital role in supporting the credit union’s growth by ensuring that all building systems, equipment, and fleet vehicles are properly maintained and functioning efficiently. Reporting to the Vice President of Information, Security and Technology, this position oversees the daily operations of the Facilities & Maintenance team, manages vendor relationships, coordinates property projects, and fosters a culture of accountability and excellence. The Facilities Manager collaborates closely with leadership to align facilities operations with the organization’s strategic goals and to promote a workplace culture that is Focused, Engaged, Trustworthy, Humbly Confident, and driven to Achieve.

Requirements

Bachelor’s degree preferred or equivalent certification in Facilities Management.
Minimum of 5 years of relevant experience in facilities or property management.
Flexible availability, including occasional evenings and weekends as needed. Must be flexible with working hours. Work schedules are occasionally adjusted on short notice to accommodate unexpected business needs, which may include working after hours and on weekends.
Frequent standing, walking, telephone, and computer use, lifting to 50 lbs.
Licensed driver, ability to travel from location to location.

Nice To Haves

Excellent verbal and written communication skills.
Proficiency in Microsoft Office
Strong written and verbal communication skills.
Ability to work independently and collaboratively.
Ability to direct other team members and coach others.
Knowledge of credit union products, services, policies, core processes, and procedures.
Ability to provide supervisory leadership of professional- and intermediate-level staff.
Demonstrated member-focused strategy skills.
Demonstrated skill in gathering, reporting, and summarizing trends in data.
Ability to express oneself clearly and articulately, both orally and in writing.
Ability to make decisions and take initiative in problem resolution.
Ability to exercise tact and responsibility when handling confidential information.

Responsibilities

Lead and manage the Facilities & Maintenance team with a focus on accountability and performance.
Manages Facilities team tasks, including scheduling maintenance for buildings and fleet vehicles, coordinating property projects, and preparing competitive bids.
Ensures HVAC systems and other building systems are properly maintained and in working order
Serve as the primary liaison with third-party facility vendors.
Manage the Facilities Help Desk ticketing system, ensuring timely and efficient resolution.
Work with the VP of IS&T and leadership teams to align facilities operations with short- and long-term organizational goals.
Committed to building and supporting an engaging and inclusive culture for all.
Ensure adherence to all facilities-related policies, procedures, and safety standards.
Serves as a credit union representative within the community and supports credit union-sponsored events.