Facilities Manager

Cantor Fitzgerald•New York, NY

20d

About The Position

The Workplace Facility Manager plays a hybrid role encompassing both workplace and facilities management functions. This position is responsible for the seamless delivery of services and operations across corporate real estate environments, ensuring the physical workspace is safe, efficient, engaging, and aligned with client objectives. Acting as the central point of contact between the client, landlords, property management, service providers, and internal teams, this role fosters a strong sense of community and delivers a best-in-class workplace experience.

Requirements

Bachelor’s degree or equivalent experience required; Professional certification (e.g., CFM, FMP) preferred.
Minimum 5 years of experience in facilities, property, or workplace management, preferably in a corporate environment.
Demonstrated knowledge of building systems (HVAC, Electrical, Plumbing) and CMMS platforms.
Strong interpersonal and communication skills with a client-focused mindset.
Experience in project management, vendor negotiations, and budgeting.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Nice To Haves

IFMA or other relevant facilities management certification.
Experience managing multi-site or high-profile corporate locations.
Familiarity with sustainability programs and LEED/Green Building practices.

Responsibilities

Facility Operations & Vendor Management Partner with Property Managers and Landlords to ensure timely delivery of maintenance programs and facility upgrades.
Develop and execute an asset maintenance strategy that optimizes the useful life of building systems and equipment, aligns with client goals, and ensures reliable, cost-effective performance.
Oversee daily operations of the facility, including preventative and corrective maintenance through the CMMS.
Manage facilities staff and ensure continuous service to building(s).
Conduct site inspections and implement corrective actions to address non-compliance or service gaps.
Lead vendor sourcing, negotiation, and performance management to ensure SLAs and KPIs are met.
Serve as the on-site point of contact for audits, inspections, and compliance assessments.
Workplace Experience & Community Engagement Champion a high-quality employee experience through workspace design, comfort, services, and hospitality.
Manage office services including mailroom, reprographics, print services, and workplace concierge functions.
Foster strong communication and relationships with employees, clients, and building stakeholders.
Collaborate with clients and cross-functional teams on events, sustainability programs, and wellness initiatives.
Project & Space Management Support space planning, move management, furniture reconfigurations, and office buildouts.
Coordinate with internal teams and external stakeholders (Landlords, PMs, vendors) on capital and tenant improvement projects.
Ensure project timelines, budgets, and milestones are met while minimizing business disruption.
Financial & Administrative Oversight Develop and manage site operating budgets in collaboration with leadership.
Validate invoices, track expenditures, and ensure purchase orders align with budget forecasts.
Ensure all facility and workplace services are delivered in alignment with contract scope and budget; provide regular reporting to demonstrate performance, service levels, and value to the client
Safety, Risk, & Emergency Preparedness Enforce adherence to Environment, Health & Safety (EHS) standards and Emergency Preparedness plans.
Support Business Continuity efforts and collaborate with security teams as needed.
Ensure all staff and contractors are trained and compliant with corporate safety policies.
Team Leadership & Stakeholder Management Supervise on-site staff, assigning responsibilities and monitoring performance goals.
Encourage professional development through coaching, training, and regular feedback.
Maintain effective two-way communication between clients, employees, and leadership.