Facilities Manager

AppleWashington, DC
2h

About The Position

As a Facility Manager, you will lead all aspects of facilities in the prescribed portfolio of stores, directly engage with all levels of retail store leadership as well as Places leadership. You will work closely with multiple stakeholders such as Real Estate, Design, Operations, IS&T, Security, Development, and many more. The Facilities Manager should possess a proven track record in facilities management, with a specific emphasis on operating buildings as exceptional retail spaces. The ideal candidate will demonstrate a commitment to delivering high-quality results at the most competitive value. This role will be responsible for overseeing the facilities services for Apple retail stores within the AMR mid Atlantic /East region DMV.

Requirements

  • 7+ years of facilities management experience with a demonstrated focus in delivering and/or maintaining outstanding retail stores or workplaces.
  • Experience with creating comprehensive Preventative Maintenance plans and tools to monitor them in collaboration with internal and external stakeholders
  • Expertise in the planning, scheduling, budgeting, resourcing, and executing of all technical services required to maintain and improve buildings. This includes (MEP) mechanical, electrical, plumbing, controls, fire-alarm, janitorial, landscaping, flooring, lighting, furniture, warehousing, pest control, interior plants, and call-center services.
  • Previous supervisory experience working with various levels of an organization and ability to handle customer service issues involving employees in a professional and positive manner.
  • Ability to diagnose, manage, and resolve maintenance issues quickly and efficiently, including experience prioritizing and assigning repairs.
  • Experience with CMMS tools to manage work orders, proposal submission/approval, invoicing, etc.
  • Must be centrally located to major hub of retail stores to survey and support maintenance at each assigned store minimally twice a month & able to travel up to 60%
  • Must be able to be available before and after store operational hours.

Nice To Haves

  • 10+ years of experience in a corporate/retail environment.
  • Professional designations from organizations such as IFMA, BOMA, CFM, CPM.
  • Experience building and maintaining relationships with facility operation teams, utility companies, government agencies, architectural & design firms, and general contracting firms.
  • Ability to balance the trade-offs between operational risk and investment, constantly seeking the highest quality and design at the best value.
  • Demonstrated ability to leverage AI in everyday tasks.
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