Facilities Manager, Americas Field Offices

Proofpoint • Pittsburgh, PA

1d • Onsite

About The Position

Proofpoint is a global leader in human- and agent-centric cybersecurity, protecting how people, data, and AI agents connect across email, cloud, and collaboration tools. The company safeguards the digital world and empowers people to work securely and confidently, serving over 80 of the Fortune 100 and 10,000 large enterprises. The Facilities Manager, Americas Field Offices, will manage facilities operations for Proofpoint’s Americas region, overseeing multiple field offices and directly managing Office Managers. This role involves coordinating with vendors, landlords, and service providers to ensure offices operate safely and effectively. The successful candidate will demonstrate strong operational leadership, the ability to influence and coordinate remote teams and external partners, and excellent written and verbal communication skills. This position requires critical thinking, problem-solving without explicit instruction, and proactively identifying and implementing solutions in a fast-paced, distributed environment.

Requirements

• Proven facilities or office management experience supporting multiple locations
• Experience managing or leading Office Managers or similar roles in a distributed environment
• Exposure to vendor contracts, service-level agreements, and commercial negotiations
• Experience managing construction projects, office buildouts, renovations, and workplace changes across multiple locations, including project management responsibilities spanning scope, budgets, timelines, and key stakeholders
• Strong critical-thinking and problem-solving skills, with the ability to operate independently, show initiative, and make sound judgments without explicit direction
• Customer-service oriented with strong written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
• Working knowledge of collaboration and workflow tools such as Jira and SharePoint
• Flexible, responsive, and collaborative team leader and team member

Nice To Haves

• Bachelor’s degree in a related field

Responsibilities

• Manage and support Office Managers across Americas field offices
• Oversee daily facilities operations to ensure offices are safe, operational, and continuously open for business
• Serve as the primary escalation point for preventative and reactive maintenance, building services, and facilities-related issues
• Coordinate with vendors, landlords, and service providers to ensure timely and effective delivery of facilities services
• Manage end-to-end vendor processes, including onboarding, contract setup, reviews, and negotiations, as well as purchase request creation, spend tracking, and invoice submission
• Manage all aspects of field office construction projects, including office renovations, furniture installations, office openings and decommissions, and space reconfigurations
• Manage procedures and processes, working with global facilities peers to support standardization of policies, programs, best practices, and ongoing team training
• Provide assistance for local office events in collaboration with HR teams (Events, Wellbeing, Benefits, etc.)
• Oversee employee moves and workspace changes, coordinating cross-functional support with IT and internal stakeholders
• Ensure furniture, fixtures, and equipment are maintained in safe and usable condition for employees and guests
• Review and approve facilities invoices, ensuring prompt and proper payment, and work directly with Accounts Payable to resolve vendor payment issues, discrepancies, or delays
• Track and manage regional facilities budgets and site cost reporting with accuracy and timeliness
• Act as a regional escalation contact for facilities-related incidents and emergencies, including after-hours support as required
• Occasional travel to field office locations as needed

Benefits

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities
• Flexible time off
• Comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year
• Three-week Work from Anywhere option

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees